Relais & Châteaux
Maintenance Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Maintenance Manager
Company Description
Relais & Chateau at Thornbury Castle are seeking a Maintenance Manager to join our hard working and professional 5★ Hotel Team. You will be working in a unique and beautifully restored Castle, supporting the operation in delivering essential maintenance across the hotel site.
The department aims to maintain a safe and comfortable environment with the highest standards for our guests. As Maintenance Manager, you will assume responsibility for Health & Safety within the hotel. You will play a key role in keeping hotel facilities in optimum operating condition by performing planned preventive maintenance. You will work closely with your colleagues in Front Office and Housekeeping to ensure the hotel is kept in an excellent state. You will be able to work using own initiative, be motivated and have a keen eye for detail.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers:
- 26 rooms and suites,
- an award-winning restaurant,
- bar,
- and two unique meeting and conference spaces.
Job Description
As Maintenance Manager, you will report directly to the Hotel Manager. While this is a hands-on operational role, the successful candidate will be confident in:
- Coordinating and liaising with external contractors and third-party providers,
- Effectively leading their own team,
- Ensuring all on-site maintenance requirements are managed efficiently and to a high standard.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Compensation & Hours
- Salary: from £36,000 (depending on experience)
- Additional benefits: share of service charge and tips (paid monthly)
- Hours: Full-time, permanent (40 hours per week over 5 working days, with potential for weekends and occasional 'on call' shifts)
- Shifts: 8-hour shifts, flexible hours in line with business needs
Key Responsibilities
- Manage and carry out maintenance tasks reported by hotel management and staff.
- Undertake Duty Manager responsibilities.
- Ensure all assigned areas (including storage spaces and workshops) are kept clean, safe, and well maintained.
- Carry out general maintenance of all on-site equipment.
- Respond effectively under pressure and within strict time constraints.
- Perform general building maintenance, including:
- Painting and decorating,
- Minor carpentry repairs,
- Basic external works.
- Communicate issues, risks, and ongoing maintenance needs to the Hotel Manager in a timely manner.
- Conduct planned preventative maintenance (PPM) on a scheduled basis.
- Maintain awareness of property safety procedures, including:
- First aid,
- Fire and emergency protocols,
- Safe operation of all equipment.
- Complete Health & Safety checks, including:
- Fire alarm testing,
- Adherence to all Health & Safety policies.
- Work effectively as part of a small team and collaborate with wider departments to support smooth operations.
- Undertake additional duties as reasonably requested by hotel management.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Qualifications & Experience
Candidates must have:
- Previous experience in a similar role.
- Trade-based qualifications in general maintenance disciplines such as:
- Plumbing,
- Electrical,
- Joinery.
- Ability to work independently and prioritise tasks.
- A proactive, can-do attitude with adaptability and speed in responding to issues.
Experience and proficiency in:
- IT systems for building and maintenance controls, including app-based platforms for:
- Logging,
- Task tracking,
- Management.
- Ideally, NEBOSH qualification or willingness to work towards it.
- Experience writing SOPs (Standard Operating Procedures) and conducting risk assessments.
- Experience working in listed buildings would be an advantage.
Additional Information
Benefits
- 28 days holiday (including bank holidays).
- An additional day off on birthday.
- Complimentary stay at Thornbury Castle Hotel after 3 months’ probation.
- Training via:
- Internal professionals,
- External professionals,
- Access to online training facilities.
- Discounts for staff and families on:
- Hotel accommodation,
- Food and beverage.
- Staff recognition programmes.
- On-duty:
- Uniform provided,
- Meals provided,
- Free parking.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location