How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Maintenance Manager
Maintenance Manager
TITLE: Maintenance Manager DIVISION: Risk & Compliance DEPARTMENT & LOCATION: Field Based HOURS OF WORK: 37.5
About the Role
At TGI Fridays, we focus on delivering unforgettable experiences—starting with safe, compliant, and well-maintained restaurants. We’re seeking a Maintenance Manager to lead best-in-class maintenance services across our UK estate.
This field-based role ensures restaurants operate safely, efficiently, and with minimal disruption. You’ll oversee planned preventative maintenance, refurbishment programmes, statutory compliance, and reactive support, including 24/7 emergency response where required.
Key Responsibilities
- Ensure restaurants respond effectively to business-critical, health & safety, and emergency situations, minimising downtime and maintaining safe, legal trading.
- Deliver all maintenance services on schedule while meeting agreed timeframes, budgets, quality standards, and SLAs.
- Maintain full statutory and mandatory compliance across the estate.
- Drive continuous improvement and cost efficiencies in line with planned programmes.
- Reduce business interruptions by implementing and enhancing preventative maintenance strategies.
- Develop balanced preventative and reactive maintenance processes to minimise disruption.
- Manage building assets and equipment in line with statutory requirements and lifecycle cost principles.
- Develop long-term asset lifecycle strategies, including end-of-life planning and investment proposals.
- Oversee all maintenance contracts, ensuring consistent service delivery, cost control, and quality assurance.
- Monitor supplier performance via SLAs and KPIs, driving continuous improvements.
- Establish robust contractor management processes, including approval schemes and H&S compliance (RAMS, CPPs).
- Collaborate with the Head of Capital Projects on refurbishment programmes and prioritise investment.
- Lead, mentor, and develop the internal maintenance team to deliver outstanding support.
- Promote continuous professional development and stay updated with industry best practices and legal requirements.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills & Experience
- Proven Maintenance Manager experience in a fast-paced, multi-site environment.
- Strong stakeholder relationship-building skills (internal and external).
- Exceptional communication and problem-solving abilities, with the capacity to thrive under pressure.
- Solid compliance and Health & Safety knowledge (including HVAC).
- Budget management and experience in driving cost efficiencies.
- Technical knowledge of M&E, HVAC, and building maintenance.
- Minimum 5 years in a multi-site facilities management role (Manager/Supervisor level).
- Hospitality or leisure experience is a plus.
- Experience with CAFM systems.
- Supplier and contractor management expertise holds experience.
- Highly organised, with the ability to manage multiple priorities efficiently.
- IWFM membership (desirable).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Additional Requirements
- Full, clean UK driving licence.
- Flexibility to travel and stay overnight as required.
Why Join Us?
At TGI Fridays, you’ll be part of a supportive, people-first culture that values innovation, collaboration, and operational excellence. This opportunity allows you to make a real impact on a nationally recognised brand, while growing your career in a dynamic environment.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location