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Royal Botanic Gardens, Kew

Maintenance Manager

London Borough of Richmond upon Thames
£45.2k – £52.4k/yr
Posted 15 days ago
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Maintenance Manager

Lead maintenance operations, creating a culture of exceptional service delivery focused on enhancing the visitor experience.

RBG Kew is a world-famous scientific organisation, leading visitor attraction and UNESCO World Heritage Site, internationally respected for its outstanding living collection of plants and its world-class herbarium. Set in 330 acres, the Kew Gardens site is a beautiful place to work, and employs committed staff who are working to achieve Kew’s mission to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. RBG Kew has a second UK site at Wakehurst, West Sussex. The estates consist of over 380 buildings and structures, 40 plus listed buildings, which are used for visitors, scientific research, storage of national collections and administration.

The Maintenance Manager is responsible for the delivery and implementation of the Estates maintenance strategy under the instruction of the Chief Engineer at RBG Kew. Our maintenance strategy underpins the standards required and constant availability of the built facilities. These standards and service levels being commensurate with a UNESCO World Heritage Site of major significance, and a centre of excellence for botanical science. The role will be responsible for the delivery and implementation of the planned preventative and reactive maintenance within our Kew estate.

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The successful candidate will be a strong departmental leader with a track record of managing directly employed teams in addition to external suppliers. This role would suit individuals who have strong expertise in delivering change and transformation across a similarly diverse and complex estate. A strong background in fabric maintenance would be very advantageous.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

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To arrange a confidential discussion, please contact our retained advisors Connor Humpage or Michael Hewlett of The Management Recruitment Group. Applications, consisting of a comprehensive CV and supporting cover letter outlining a rationale for applying for the post, should be emailed to connor.humpage@mrgglobal.com before the closing date.

The candidate pack can be viewed at Maintenance Manager.

Closing date for applications is Sunday 12th July 2026.

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Skills

Maintenance Management
Team Leadership
Change Management
Fabric Maintenance
Service Delivery
Preventative Maintenance
Reactive Maintenance
Project Management
Building Management
Supplier Management
Strategic Planning
Problem Solving
Communication
Collaboration
Organizational Skills
Time Management

Location

London Borough of Richmond upon Thames, England, United Kingdom

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