Heathrow
Maintenance Manager - Delivery
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Introduction
Be part of this city within a city. Every year, millions of people travel through Heathrow. Joining our Engineering team means being at the heart of a complex operation whose size, scale and reputation for innovation are unique. We make sure the airport is always running smoothly and keep passengers and planes moving.
Our team touches all aspects of airport life – from water to energy, rail to roads, baggage systems to runways. The scope and variety of what we do is vast, spanning mechanical, electrical, water, civil, rail and environmental disciplines. Together we are responsible for the performance of 500,000 assets worth £14bn. It means there are always a wide range of interesting development, construction and maintenance projects to get involved with. And a lot of ways to develop your skills, career and reputation.
You’ll be part of a close-knit, driven team, taking on work that you can take real pride in and feel passionate about. It’s an exciting place to be, where every day, you’ll discover a world of fresh possibilities and you’ll be mentored by world-class experts every step of the way.
Job Description
The Maintenance Manager Delivery is responsible for coordinating and optimising planned and reactive maintenance activities across a designated asset portfolio. The role focuses on improving asset performance, reliability, and availability while ensuring maintenance services are delivered safely, efficiently, and in line with operational requirements.
Working closely with key stakeholders, the postholder drives continuous improvement, manages business continuity and contingency planning, and ensures compliance with engineering standards, legislation, and environmental requirements. The role is accountable for meeting KPIs, maintaining effective communication, and putting passengers and customers at the centre of decision-making.
Working Pattern:
- 40 hours per week
- Shift-based role consisting of days: Monday to Thursday, 10-hour shifts (for 3 weeks in every 4-week cycle) and nights: Monday to Thursday, 10-hour shifts (for 1 week in every 4-week cycle)
Please note: The role operates on a rotating shift pattern consisting of three weeks of day shifts followed by one week of night shifts, with flexibility required to support operational needs.
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Your role will involve
- Plan, coordinate, and oversee both scheduled and reactive maintenance activities to maximise asset performance, reliability, and operational efficiency.
- Act as a key liaison between Engineering Operations, Technical Services, suppliers, and stakeholders, ensuring effective service delivery and minimal operational disruption.
- Provide technical expertise and support for designated engineering systems and assets, driving performance improvements and operational excellence.
- Ensure full compliance with health and safety, statutory, regulatory, and permit-to-work requirements while promoting a strong safety culture across all activities.
- Monitor maintenance and supplier performance, analyse asset data, conduct audits, and lead continuous improvement initiatives to enhance quality, compliance, and business outcomes.
- Support risk management, business continuity planning, and the successful delivery and handover of minor and capital projects, including undertaking the role of Coordinating Authorised Person when required.
These Skills Are Essential
- Engineering qualification to NVQ Level 3, City & Guilds, ONC/HNC, or equivalent.
- Practical experience in engineering maintenance and systems management across complex operational environments.
- Strong leadership, stakeholder management, and communication skills, with the ability to work effectively across all levels of the organisation and with external partners.
- Sound understanding of relevant engineering regulations, standards, and compliance requirements.
- Ability to meet all pre-employment requirements, including security clearance, medical assessment, and substance testing.
- Willingness to work out of hours when operationally required.
Ideally, you will also have:
- Experience configuring and managing critical engineering systems at Heathrow.
- Full UK driving licence and ability to obtain an airside driving permit.
- Previous experience as an Authorised Person.
- IOSH Managing Safely qualification (or equivalent).
About Us
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
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Every day, you’ll discover a world full of fresh possibilities and come home buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working location
This is an airport-based position. Every day, you will play a critical role in helping us to give our passengers the best airport service in the world.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work, and through our diversity networks, we champion inclusivity and celebrate individuality.
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