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BURGERS & FRIES AND INCREDIBLE CAREERS!
We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.
These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic. we’re competitive and we just get it done – whatever the challenge.
That’s where this role comes in. As part of our Property & Maintenance team, you’ll play a critical role in keeping our restaurants trading - leading maintenance across a large region, minimising disruption, and ensuring every site meets the high standards our teams and customers expect.
THE ROLE
Location: London based with frequent travel to the South of England and the Midlands
This is a high-impact, field-based role responsible for the delivery of both reactive and planned maintenance across a region of circa 60 restaurants.
Your focus will be simple:
- Keep our restaurants trading
- Minimise disruption and downtime
- Ensure every store meets safety and brand standards
You’ll work closely with Operations, Property, and Construction teams, while managing contractors and driving continuous improvement across your region.
WHAT YOU'LL BE DOING
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Operational Excellence
- Minimise store closures, equipment downtime, and maintenance disruption
- Take ownership of all building fabric, systems, and equipment across your region
- Resolve complex maintenance issues, bringing in specialist support where required
Field Leadership
- Regularly visit restaurants to assess condition and identify repairs and improvement plans
- Build strong relationships with General Managers, District Managers and Regional Directors
- Lead regional conversations on maintenance performance and trends
Project & Investment Management
- Manage capital investment projects from scope to handover
- Ensure work is delivered on time, within budget, and aligned to brand standards
- Understand and balance spend against store P&L impact
Compliance & Standards
- Ensure all stores meet Health & Safety and statutory requirements
- Maintain high standards aligned to Five Guys design and construction principles
- Use CAFM data to identify trends and drive improvements
Continuous Improvement
- Identify opportunities to improve systems, processes, and supplier performance
- Champion best practice across the Property and Maintenance function
WHAT WE'RE LOOKING FOR
We’re looking for someone who thrives in a fast-paced, multi-site environment and can balance hands-on problem solving with strategic thinking.
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Experience & Knowledge
- Proven experience in Facilities or Property Maintenance within a multi-site environment
- Ideally from hospitality, retail, or food & beverage
- Strong understanding of building systems, including HVAC and commercial kitchen equipment
- Experience managing contractors and capital projects
Skills & Capability
- Highly organised and able to manage multiple priorities across a large region
- Strong stakeholder management – confident working with senior operational teams
- Data-driven mindset with experience using CAFM systems
- Comfortable working both independently and as part of a wider team
Qualifications (desirable)
- FM or property-related qualification (BIFM, MRICS, or equivalent)
- Degree, HND, or similar in Facilities Management, Engineering, or Business
OUR REWARDS AND BENEFITS
- A generous annual bonus based on business performance
- Pension scheme
- Enhanced Maternity and Paternity leave
- Electric car salary sacrifice scheme
- Long service rewards after 5 and 10 years with Five Guys
- Five Guys Perks & discounts
- Invite to our annual General Managers conference – this year we celebrated in Rome!
- Life assurance
- Private medical via Vitality
- Wellbeing support
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