Imperial London Hotels
Maintenance Manager
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Maintenance Manager
Maintenance Manager – Tavistock Hotel
Imperial London Hotel Group
Role Overview
- Term: 40 hours per week (flexible 5/7 availability required)
- Salary: Circa £48,500.00 + benefits
- Location: Tavistock Hotel, Bloomsbury, London
- Property: A homely 395-room hotel with an on-site Indian restaurant/bar and laid-back lounge bar
We are the Imperial London Family of Hotels, a 185-year-old family-run company dedicated to transforming traditional hospitality. For our Tavistock Hotel, we seek a Maintenance Manager to lead day-to-day maintenance operations, uphold brand standards, and inspire a high-performing team while supporting the General Manager.
Our ideal candidate embodies our core values:
- POSITIVE in attitude
- CARE for guests and each other
- COLLABORATE for a shared future
- Encourage GROWTH and take PRIDE in our legacy
Join a team driving success from launch onwards—if you’re results-driven and people-centric with a passion for exceptional guest experiences, apply today.
Key Responsibilities
- Coordinate daily and scheduled maintenance tasks while prioritising safety, efficiency, and compliance with H&S legislation and company policy.
- Assign workloads, plan preventive and corrective maintenance, and manage contractors, shift engineers, and decorators.
- Regularly inspect hotel equipment, services, buildings, and plant to ensure adherence to H&S standards and brand guidelines.
- Maintain operational knowledge of maintenance systems—plant rooms, electrical equipment, and fire safety systems—while conducting inspections and enforcing standards.
- Ensure all team members adhere to H&S and security protocols and operate equipment safely.
- Recruit, train, and develop the team through coaching, performance reviews, and KPI management while addressing underperformance.
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Requirements
- Previous experience in a hotel maintenance, large retail, or building management role (preferred).
- Ability to perform basic electrical, plumbing, carpentry, and decoration tasks (trade qualifications like NVQ Level 2/3 in electrical/plumbing/heating are advantageous).
- Deep knowledge of Health & Safety laws and a commitment to maintaining a safe working environment.
- Strong workplace management skills with the ability to handle pressure, prioritise tasks efficiently, and resolve issues promptly.
- Self-motivated, meticulous, and safety-focused with excellent communication and flexible leadership.
- Proven track record of team motivation and achieving business objectives.
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Benefits
- Holidays: 28 days (rising to 33 with tenure, including bank holidays).
- Training & Development: Access to the ILH Training Academy, apprenticeships, and supported study.
- Flexible Perks:
- Holiday Purchase Scheme
- Complimentary uniform dry-cleaning + discounted personal service
- Interest-free Season Ticket Loan
- Workplace Pension
- Flat-rate hotel discounts for staff (50%) + friends/family favour
- 50% discounts on Imperial London F&B outlets (Indian restaurant/bar + lounge)
- Discounted drinks at Blooms Café
- Employee-funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping Allowances: Discounts with select retailers via salary sacrifice.
- Additional schemes: Nursery care, cycle-to-work, and tech discounts.
Final Thoughts
Ready to lead your team in delivering unforgettable experiences? If you thrive in fast-paced hospitality and love building motivated teams—apply now!
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