SNG (Sovereign Network Group)
Maintenance Manager - Property Repairs
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Maintenance Manager – Property Services Team
Location: Greenham Hub, Berkshire Salary: £42,000.00 - £50,000.00 per year Contract Type: Permanent
About the Role
We’re looking for an experienced Maintenance Manager to join our Property Services Team at our Greenham Hub in Berkshire. Reporting to the Operations Manager, you’ll ensure customer-centric, high-quality, value-for-money property maintenance and improvements across our residential and non-residential portfolio, leading a team of in-house trades operatives and external contractors (circa 12+).
The role will focus heavily on the Responsive Repairs Works programme, ensuring timely, safe, and effective service delivery while fostering strong relationships with residents and stakeholders. You’ll play a key role in operational delivery, team leadership, risk mitigation, and continuous improvement across the Berkshire locality.
Key Responsibilities
** Operational Leadership & Delivery**
- Lead a team of circa 12+ in-house trades operatives and external contractors to deliver customer-facing property services, prioritising timeliness, safety, and quality.
- Ensure safe working practices in line with Health and Safety legislation, CDM regulations, and internal procedures.
- Maintain high-standard data integrity across property management systems.
- Develop and maintain detailed local knowledge of customer needs, asset performance, and campaign priorities.
Customer-Centric excellence
- Champion a customer-first approach, consistently delivering the right outcomes with clarity and transparency.
- Engage with residents and advocacy groups to co-create and improve property services.
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Financial & Strategic Oversight
- Responsible for budget planning, tracking, and forecasting to ensure cost-effective delivery, mitigating financial risks.
- Forecast workstream income and expenditure while aligning with value-for-money objectives.
Team Performance & Development
- Set clear performance expectations and provide robust feedback to drive individual and team improvements.
- Foster a performance-driven yet supportive culture, encouraging continuous growth and development.
Requirements
The ideal candidate will demonstrate:
- Proven leadership experience in managing direct-labour maintenance teams (preferably within the property or housing sector).
- Strong track record in workstream delivery, prioritising customer satisfaction in fast-paced environments.
- Ability to align financial planning with operational needs to deliver cost-efficient, compliant services.
- Commercial acumen to forecast risks and optimise resource allocation.
- Thorough knowledge of relevant health, safety, and environmental legislation, ensuring full regulatory compliance.
- Proficient in Microsoft Office Suite, with intermediate/advanced Excel skills for financial and operational reporting.
- Full UK driving licence with unrestricted access to a car and willingness to travel extensively across the locality.
What We Offer
Sovereign Network Group provides an outstanding benefits package tailored to support your personal and professional needs:
- 25 days holiday + bank holidays, increasing to 30 days after 5+ years.
- Flexible holiday buy/sell option as part of a personalised benefits package.
- 3 additional wellbeing days and 2 paid volunteering days annually.
- Generous pension scheme (12% employee contribution match) and life cover at 4x salary.
- Enhanced maternity, paternity, and adoption pay.
- Options for private medical insurance, including dental and critical illness cover.
- Wellbeing discounts, including gym memberships and countrywide office access to5p soliders.
- Access to a 24/7 virtual GP service.
- Commitment to inclusion, diversity, and belonging – we pride ourselves on being an equality-first employer where you can be fully authentic.
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Notes:
- Basic DBS check required for shortlisted candidates.
- Our core purpose is to provide affordable, community-focussed homes that enhance quality of life.
- As a holding company for 85,000+ properties across London, the South East and Southwest England, we are passionate about long-term community impact and regeneration.
About Us
Sovereign Network Group builds on decades of serving communities, delivering:
- 85,000+ affordable homes – helping generations find stability.
- Comprehensive property management services across our expansive portfolio.
- A true difference-maker culture: Every role contributes to meaningful, life-changing outcomes.
Would you like to be part of a team that goes beyond traditional property maintenance? Apply now and help us shape thriving communities!
For more information or to discuss further, visit: **SNG Careers site*.
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