Classic Lodges
Maintenance Team Member
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Set on the southern shores of Lake Windermere, just one mile from Newby Bridge, Lakeside Hotel & Spa is a luxury, full-service property offering 83 beautifully appointed bedrooms, a fine dining restaurant, brasserie, spa, swimming pool, and a conference suite with uninterrupted lake views. As part of the Classic Lodges collection, we combine independent character with a commitment to professional excellence.
We are seeking a skilled and proactive Maintenance Team Member to join our hotel team. This is a vital operational role, responsible for ensuring the upkeep, safety, and functionality of the hotel’s facilities. It offers an opportunity to contribute directly to the guest experience by maintaining high standards across all areas of the property.
The Role
As a Maintenance Team Member, you will play a key role in ensuring the hotel is safe, well-maintained, and operating efficiently at all times. You will support the upkeep of the building, facilities, and equipment, helping to create a comfortable and seamless experience for our guests.
About You
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You will bring:
- Previous experience in a maintenance, facilities, or similar role, ideally within a hotel or hospitality environment
- A practical, hands-on approach with strong problem-solving skills
- Good knowledge of basic maintenance tasks including plumbing, electrical, and general repairs
- A proactive attitude with the ability to work independently and as part of a team
- Strong attention to detail and a commitment to high standards
- The ability to prioritise tasks in a fast-paced environment
- A flexible and reliable approach to working hours
- Good communication skills and a positive, can-do attitude
- Basic IT skills (e.g. reporting issues, using maintenance systems)
Key Responsibilities
- Carrying out day-to-day maintenance tasks across guest rooms and public areas
- Responding promptly to maintenance requests and resolving issues efficiently
- Conducting routine inspections to ensure the hotel is safe and well-presented
- Performing basic repairs including plumbing, electrical, painting, and carpentry work
- Supporting preventative maintenance programmes
- Ensuring all work is completed in line with health and safety regulations
- Liaising with contractors when required
- Assisting in maintaining stock levels of tools, equipment, and supplies
- Contributing to a safe, clean, and well-functioning environment for guests and team members
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Benefits Include
- Share of monthly tips (circa £1 per hour worked)
- Extra Holiday Days for each years service (max 33 days)
- Employee Assistance Programme – Hospitality Action
- Discounted Bed & Breakfast stays at hotels within the group
- Discounted F&B when staying at a Classic Lodges Hotel
- Free meal on duty
- Access to training courses and apprenticeships
- Annual Long Service, Employee of the Quarter & Special Awards
- Annual Long Service Dinner (for those with 5+ years service)
- Group Annual Awards Dinner, Harrogate
This role involves a varied shift pattern including weekends.
If you are a reliable and hands-on individual looking to make a meaningful impact within a luxury hotel environment, we would be delighted to hear from you.
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