Greystar
Maintenance Technician
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ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The Maintenance Technician contributes to an exceptional resident experience alongside the Community team and Capital Project team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works, and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day-to-day repairs and decoration to the building(s), grounds, and equipment.
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all residents enjoy a high level of cleanliness throughout their community.
- Communicate effectively with customers, clients, and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly.
- Maintain a focus on delivering services within agreed budgetary & resource parameters.
- Monitor the electronic maintenance reporting system through Onsite daily ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
- Administer all property maintenance & records in accordance with Greystar policies & procedures.
- Maintain adequate levels of spares, stock, and supplies, ensuring effective forward planning.
- To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary.
- Undertake repair and maintenance tasks to a high quality including plumbing; joinery and carpentry; painting/decorating; maintenance of lighting; and required statutory testing.
- Understand and respond to health and safety matters in an appropriate & timely manner.
- Moving furniture and heavy items from location to location on site as required.
- Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
- Co-ordinate Contractors/Suppliers executing minor works contract on site.
- Monitor Sub-Contractors performance to standard and retain accurate records of their site operations including all relevant RAMS & Permits to Work.
- Highlight and assist with the management of any community works.
- Assist the Community Manager in key management ensuring high levels of security at all times.
- Accompany external contractors whilst on site in line with key management and access to accommodation policies and practice.
- Ensure annual checks are carried out for their statutory insurance and qualification.
- Ensure the gardens and grounds maintenance to the property are well maintained, clean, tidy, and hazard-free, supervising external contractors as required.
- Manage & maintain all statutory testing records, utilizing other team members where appropriate.
- Carry out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests, and fire evacuations.
- Practices proper safety techniques in accordance with Company and safe systems of work guidelines.
- Report any incidents or accidents to the Community Manager using the correct system and documentation.
- Review site risk assessments as required with Community manager.
- Look to maximize efficiency of utilities.
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Key Relationships
Onsite Team Members
Knowledge & Qualifications
- A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills.
- Awareness of H&S requirements on site.
- Continually strives to improve knowledge, skills, and abilities to produce the best results.
- A recognized trade qualification, Building Crafts Operative Certificate, City and Guilds, or NVQ relevant to undertaking repairs and maintenance in a residential building is desirable.
Experience & Skills
- Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder / residential construction in the following trades; plumber, electrician, or carpenter.
- Fluent English verbal and written communication skills.
- Helpful, friendly personality with effective communication skills behaving in a professional, courteous, and helpful manner towards colleagues and residents at all times.
- Good team player with strong relationship building and influencing skills.
- Positive approach and ability to work with little supervision.
- Ability to determine cost-effective solutions to repairs.
- Contractor & Supplier Supervision skills are desirable.
- Excellent organization skills with the ability to multitask and prioritize.
- Numerical skills necessary to complete the above activities.
- Flexible approach to work and adaptable to thrive in a changing environment.
Important Notice
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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Our continued success depends on our people.
If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Please explore the current open positions, apply to a role(s) that you feel will suit you and your skillset. You can keep track of your applications and the process here in your Candidate Home.
Thank you for your interest in working at Greystar!!
As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other.
Integrity
We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.
Equality
We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.
Professionalism
We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.
Accountability
We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.
Service
We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.
Teamwork
We work together to accomplish goals, solve problems, and enrich our work environment.
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
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