Maintenance Technician

Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision- we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team with you Own it and back yourself - Own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description As a Maintenance Technician, you’ll provide site-based engineering support to maximise uptime and performance of automated equipment. This is a fast-paced environment where strong fault-finding, ownership, and consistent delivery directly impact site performance. Working as part of the shift engineering team, you’ll be trusted to respond to issues quickly, make decisions under pressure, and deliver high-quality fixes—while being supported by experienced engineers and leaders who are invested in your development. Reporting line: Maintenance Shift Manager, with ongoing support from Senior Engineers Shift pattern: 4 on / 4 off (days and nights rotation) Primary responsibilities include: Carry out preventative and reactive maintenance across automated systems including conveyors, sorters, shuttles and robotics Diagnose and resolve faults using a structured, high-quality approach Respond to breakdowns in real time, prioritising issues based on operational impact and uptime Support installation, commissioning, and continuous improvement of equipment and controls Maintain accurate records using CMMS and ensure all work meets safety and quality standards Work closely with the wider engineering team to solve problems and share knowledge How we support you: Strong on-shift teamwork during breakdowns and high-pressure moments Ongoing coaching and mentoring from experienced engineers Access to the tools, systems, and guidance needed to perform at your best A culture where feedback, learning, and development are part of the day-to-day Qualifications Qualifications & experience: Recognised engineering qualification (Apprenticeship, ONC or equivalent) Experience working with automated or production-based systems Ability to read and interpret electrical drawings and technical documentation Basic understanding of control systems (e.g. PLCs) Strong problem-solving skills and the ability to work at pace in a high-volume environment What high performance looks like in this role: Taking ownership of problems and following them through to resolution Delivering consistent, high-standard work in a time-critical environment Making informed decisions quickly to protect system performance and availability Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one further interview stage with the Hiring Manager.