Internal Board - for Logistics Hourly Paid Employees Only
Maintenance Technician
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About Us
We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.
About the Role
As an Engineering Maintenance Technician, you will play an imperative part in supporting the pre-planned and reactive maintenance within our state-of-the-art automated fulfilment centre in Erith.
What you will be doing
- Carry out maintenance on production equipment in an accurate, timely, and safe manner.
- Diagnose equipment breakdowns, resolving issues and action repairs where possible.
- Update engineering records, including all work carried out, as well as supporting the identification of root cause of failures.
- Confirmation of spares and consumables will be part of your role along
- Ensuring the Computerised Maintenance Management System is updated with accurate data to meet Engineering KPIs.
- Collaborate with the Engineering team to analyse engineering failures and find solutions to improve Mechanical Handling Equipment (MHE) performance.
- You will work on a days-based shift pattern to support our operation and should be comfortable working at height.
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About you
- A formal engineering-related qualification would be advantageous.
- You will have a basic technical understanding relating to automation hardware and software would be beneficial.
- Demonstrable analytical skills with sound problem-solving ability.
- Good communication and interpersonal skills, along with good organisation skills and ability to prioritise are essential.
- Working knowledge of PLCs, SCADA, conveyors would be advantageous.
What we offer you
Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
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- Wellbeing support through dedicated apps and an Employee Assistance Programme.
- 264 hours annual leave, rising after 5 years service (plus optional holiday purchase).
- Pension scheme (various options available including employer contribution matching up to 7%).
- Generous Private Medical Insurance (within the first month of joining!).
- Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary).
- 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete).
- Train Ticket loan (interest-free).
- Cycle to Work Scheme.
- Opportunity to participate in Sharesave and Buy as You Earn share schemes.
- 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!).
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