Management Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title: Management Assistant Location: Orpington Hours of Work: 9:00am to 5:00pm, Monday to Friday, office based Reporting To: Managing Director and Directors Role Overview The Management Assistant will provide high-level administrative and business support to the Managing Director and Directors, while also supporting the wider leadership team of 8. This is a pivotal, hands-on role ideal for an experienced administrative or executive support professional who thrives in a fast-paced, professional services environment. The role requires excellent organisation, strong communication skills, high attention to detail, and the ability to handle confidential information with discretion. Key Objectives To ensure the smooth and effective day-to-day running of the Managing Director and Directors’ activities To provide proactive administrative, HR, recruitment, and management information support To coordinate meetings, manage diaries, prepare documentation, and track actions effectively To act as a trusted point of coordination across teams and departments What’s on offer: Negotiable starting salary with the standard benefits package (Holiday, Pension etc.) and a culture built around developing staff. Strong team environment within a business that are growing year on year and some excellent career prospects. Full support for professional qualifications Duties & Responsibilities: Executive & Leadership Support: Manage complex diaries, meetings, and scheduling for the Managing Director and Directors Coordinate internal and external meetings, including preparation of agendas and reports Prepare, collate, and organise meeting packs, leadership packs, reports, and presentations Take minutes and track actions from meetings, ensuring timely follow-up Act as a first point of contact for internal stakeholders and external enquiries Maintain discretion and confidentiality at all times Recruitment & HR Administration: Manage end-to-end recruitment administration, including: Creating and posting job adverts Responding to recruitment enquiries via email and telephone Liaising with recruitment team, recruiters and third-party suppliers Screening CVs and conducting telephone interviews Coordinating interviews with hiring managers Maintaining accurate candidate trackers Support HR administration activities, including: Setting up new starters and coordinating inductions Preparing information for monthly HR meetings Assisting with payroll processes Completing leavers’ checklists and exit processes Business & Office Administration: Provide general administrative support to Directors and the leadership team Prepare and distribute documentation for meetings Manage calendars and schedule meetings across teams Answer and transfer overflow calls across the business and direct dials Monitor and respond to shared mailboxes Manage mailboxes in Managing Director and Directors absence Management Information Support: Assist with data analysis, identifying trends and errors Collate and review monthly figures Produce month-end management and leadership packs Ensure timely and accurate reporting Build strong working relationships across all departments Additional Responsibilities: Support compliance, governance, and internal processes where required Track deadlines and ensure actions are completed on time Contribute to continuous improvement of administrative processes Undertake ad hoc projects as required Key Skills & Attributes: Self-motivated with a positive, can-do attitude Strong written and verbal communication skills Excellent attention to detail and accuracy Effective time management and ability to prioritise workloads Ability to manage feedback positively and adapt quickly High level of confidentiality, discretion, and professionalism Proactive, uses initiative, and works well independently Confident working with senior stakeholders Experience & Technical Skills: Previous experience in an Executive Assistant, Management Assistant, or Business Support role preferred Experience within insurance, financial services, or a regulated environment desirable Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Comfortable working with data and numerical information We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.