EV Cargo
Management - Operations Manager
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Operations Manager
Full time | Erith
Palletforce Logistics
Palletforce Logistics is a leading pallet distribution company dedicated to providing efficient and reliable services to our clients. We pride ourselves on our commitment to excellence and our supportive work environment.
The Role
Our Operations Managers oversee daily business operations, optimizes processes, manages resources, and ensures organizational efficiency and compliance.
Key Responsibilities:
Operations Managers are responsible for ensuring that an organization’s operations run smoothly and efficiently. Their duties typically include:
- Supervising and managing employees across multiple departments, providing coaching, training, and performance feedback to enhance productivity and team development
- Developing and implementing operational policies and procedures to improve efficiency, quality, and compliance with legal and industry standards
- Resource allocation and workflow optimization, ensuring that materials, budgets, and personnel are used effectively to meet organizational goals
- Strategic planning and performance monitoring, including setting goals, evaluating operational performance, and identifying opportunities for improvement
- Cross-departmental collaboration, liaising with internal teams, vendors, suppliers, and stakeholders to align operations with company objectives
- Financial oversight, including budgeting, forecasting, and cost management to support profitability and sustainable growth
- Quality assurance and customer service enhancement, implementing best practices to maintain high standards and improve client satisfaction
- Compliance and risk management, ensuring adherence to health, safety, and regulatory requirements
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Our Ideal Candidate Will Have:
- CPC in road transport management and IOSSH desirable
- Proven experience as an Operations and Transport Manager or in a similar role.
- Experience in people management and developing teams.
- Strong knowledge of transport regulations, logistics, and working with carrier insurance requirements
- Excellent organizational and leadership skills.
- Ability to manage multiple tasks and work under pressure.
- Strong communication and interpersonal skills.
- Proficiency in TMS and WHS management software and Microsoft Office Suite.
Rewards & Benefits
We’ll support your development; help you grow and also offer you a competitive package that includes:
- Competitive salary of up to £47,500 depending on experience
- 25 days holiday plus Bank Holidays
- Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more!
- Employee Recognition Scheme
- Pension Scheme
- Health Care Cash Plan
We promote a culture which encourages innovative ideas, and we appreciate your talent is key to our success!
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About Us
Palletforce have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.
Diversity and Inclusion
Equality, diversity and inclusivity are at the heart of everything Palletforce does. We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business.
By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group.
Palletforce reserves the right to close the vacancy before the stated closing date if a high volume of applications is received. Due to the volume of applications we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted.
You must have the legal right to live and work in the United Kingdom.
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