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To be a valued member of the management team within Business South
Assisting with our plans to grow our client base and develop our team. Working closely with the Senior Management Team and Partners this role is key in ensuring the service offering is delivered efficiently and to a high standard across the Firm.
You will be responsible for managing a portfolio of key clients, coaching and supporting team members, overseeing and taking responsibility for the management and deployment of resources, building and maintaining good working relationships with colleagues and clients and contributing to the further development of the firm’s client base. Clear communication skills, strong people development skills, solution focussed, innovation and the ability to organise yourself and others are essential.
Job Title: Manager
Job Level: Level 7
Department: Business Team
Location: Diss
Hours: Full time (37.5 hours per week)
Key Responsibilities
General
- Embrace the Firm’s vision, mission and values and translate these into day-to-day actions to lead and develop others
- Management of a portfolio of clients while building and maintaining strong relationships with new and established clients
- Assist in the production and presentation of proposals for new work
- Involvement in the recruitment and development of the team
- Carrying out and reviewing complex special work
- Day to day responsibility for people management and development, including:
- Providing regular and constructive feedback to build capability
- Motivational leadership
- Completion of performance review, 121s and probation reviews
- Overseeing development and any performance management within the team
- Development and running of internal training
- Reviewing and approving holiday and work programs
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Business Development
- Actively seek out opportunities to develop and grow business across the firm
- Awareness of the wide range of Larking Gowen services and ability to spot opportunities to potentially sell those services
- Involvement in tender proposals with Partners/Directors
- Undertake external speaking
- Maintain up-to-date understanding of client’s businesses
- Maintain good working relationships with clients
- Take a proactive approach to advising clients on forthcoming regulatory changes
- Active involvement in office marketing events, when appropriate, acting as an ‘ambassador’ of the firm
Task Management
- Actively work with partners to deliver the strategic aims of the business
- Co-ordinate and communicate effectively across the Business team
- Work and liaise with other members of the Business team and colleagues in other parts of the firm as necessary to provide high quality client service
- Undertake development and talent reviews with members of the team
- Acting as a mentor for seniors and assistant managers
- Work with assistant managers to develop their specialist areas
Training
- Ensure compliance with all CPD requirements
- Proactively identify training requirements to assist with personal and team development
- Share experience with other departments to assist development of the firm as a whole
Other Responsibilities
- Adheres to the firm’s risk management policies and procedures
- Undertakes other duties to meet the demands of the business as required
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Experience & Skills
Professional qualification (ACA, ACCA or equivalent)
Essential:
- Significant post-qualified experience within practice
- Experience of managing a team
- Experience of development of a team overseeing performance
- Proven ability of demonstrating role model behaviours and a positive leadership style
- Extensive experience of networking and building relationships with referrers
- Proven ability to manage a portfolio efficiently and effectively
- Experience of coaching or mentoring colleagues
- Proven ability to adapt quickly to changing deadline and priorities
- Experience of dealing with client matters
Desirable
- Experience of recruitment
- Undertaking firm wide responsibilities
Personal Attributes
Essential:
- Clear and professional communication skills
- Ability to lead a team with integrity and confidence
- Able to develop others with feedback, encouragement and coaching
- Ability to network and develop contacts
- Be proactive in identifying practical solutions to internal and client issues
- Be able to operate at a high level of confidentiality
- Solution focussed
- Deliver excellent client service at all times
What We Offer
- A friendly, people-focused culture where your wellbeing and development matter.
- Opportunities to progress and support further study
- Ongoing training, mentoring and access to specialist teams across the firm.
- A competitive salary and benefits package
- Annualised Hours
- The chance to be part of a firm that values long-term relationships and makes a positive impact in our local communities.
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