American Express
Manager-Compliance
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About the Role
The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.
The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and our colleagues by providing practical, solution-focused guidance on regulatory and ethics-related matters. Within the Compliance organisation, the Global Merchant and Network Services (GMNS) International Compliance team provides second-line oversight of the merchant acquiring and network businesses across International markets, supporting a robust and sustainable compliance risk management framework. Line of Business Compliance Officers in the team provide compliance advisory and effective challenge to the GMS business on strategic multi-country initiatives, regulatory change, compliance risks and core components of the American Express Compliance Program.
This position will be a key member of the GMS Compliance team for EMEA, providing independent compliance oversight and second-line effective challenge to support the business in building, enhancing and maintaining an effective framework for compliance with applicable internal policies, laws and regulations. Reporting to the Director, GMS Compliance (EMEA), the role will support the development, execution and ongoing maintenance of a comprehensive Compliance Program for the GMS business across EMEA, with a focus on Issue Risk Management, enhanced Due Diligence Questionnaire (DDQ) reviews and escalations, merchant and Indirect Intermediary onboarding processes, and financial crime-related compliance activities impacting the GMS business.
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The successful candidate will collaborate with stakeholders across the General Counsel’s Organization, Legal Entity Compliance Officers (LECOs), Global Financial Crimes Compliance (GFCC), Privacy, Operational Excellence and GMS business teams. They will provide practical compliance guidance, support regulatory change implementation and enable strategic business initiatives while helping ensure adherence to enterprise policies and applicable regulatory requirements.
About American Express
At American Express, our culture is built on a 175-year history of innovation, shared values [https://www.americanexpress.com/en-us/company/who-we-are/] and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
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As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Benefits
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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