United Carpets Group
Manager Designate
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Pay: Up to £35,000.00 per year
Job Description:
Store Manager
Location: Stoke on Trent
Salary OTE: 29k-35k – Comprising of Basic, Bonus and Sales Commission
Full Time, 40 hours a week including weekends
Opportunity for an experienced hands-on retail manager to grow their career
As a Manager, you’ll lead by example and help inspire your team to provide great customer service. It’s a varied role that requires excellent leadership and communication skills along with a hands-on management approach. You will also be required to maximise sales by developing your team and maintaining excellent store standards.
Why should you apply?
- The chance to join a well-established company.
- To join a fantastic award-winning team.
- You’ll discover a rewarding team environment.
- Chance to join the United Family, where everyone matters
- Competitive salary and commission package and opened-ended bonus with no gate.
- 20 days holiday plus bank holidays.
- Generous staff discount scheme
- Expenses paid for
Main Responsibilities:
- To manage the store team to achieve and exceed sales targets and KPIs as presented by the Company.
- To achieve the highest possible standard of customer service and provide prompt appropriate responses to customer complaints.
- Ensure that optimum staff levels are maintained with days off and holiday rotas clearly established.
- Identify any training needs for the team.
- Ensure that premises are maintained in good condition and all defects are reported. Company property and merchandise must be properly cared for, and the store’s environment must be conducive to trade.
- To maintain sufficient and accurate stock levels and records, together with the highest standards of display and cleanliness. All ticket, point of sale and graphics must be displayed correctly.
- To follow and adhere to all of the company’s administration procedures.
- To ensure that Company security regulations are adhered to.
- To ensure that all laid down controls and checks are undertaken regularly including stock, outstanding orders and balances, business performance and administration.
- To ensure that all employees comply with the Business Image as outlined within the store standards document
- To ensure the adequate control and administration of fitters’ work schedules, and the appropriate checking of fitting standards of personal presentation and work
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About you
- Ability to motivate and inspire a team.
- Dynamic with the ability to use your initiative.
- Amazing at giving great service, with a positive can-do approach.
- A great communicator demonstrates leadership skills
- Have great sales skills, and experience in flooring and on sale estimating process
- Have a Driving License
- You thrive on smashing targets and enjoy the rewards this brings!
- Adept at admin.
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For any advice or support please contact recruitment@unitedcarpets.co.uk
Job Type:
Full-time
Work Location:
In person
Requirements:
- Retail management and supervisory experience, including responsibility for day-to-day store operations and team coordination.
- Sales and customer service skills, with the ability to build rapport, handle queries and complaints, and support achievement of sales targets.
- Basic business and financial awareness, including understanding of stock control, cash handling, and store performance metrics.
- Organizational and problem-solving skills, with the ability to prioritize tasks, maintain store standards, and make sound decisions under pressure.
- Strong communication and interpersonal skills, with the ability to coach team members and work effectively with diverse colleagues and customers.
- Previous experience in flooring, beds, or wider home retail is an advantage, as is experience in a franchised or multi-site retail environment.
- Comfortable using point-of-sale systems and basic IT tools for reporting and communication.
- Flexibility to work typical retail hours, including weekends and bank holidays, and readiness to take on increased responsibility over time.
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