American Express
Manager Digital Product Management
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Payroll and Benefits Product Manager
Location: UK (Employment eligibility to work with American Express in the UK is required)
American Express’s The Colleague Experience Group (CEG)—the global Human Resources function—drives colleague-related benefits and programs, ensuring career growth, leadership development, total rewards, well-being, recruitment, and compliance initiatives. CEG’s vision is to deliver the best colleague experience daily, empowering Team Amex to deliver their best work through robust support and resources.
This critical role is responsible for owning the Payroll and Benefits product portfolio within Oracle HCM—ensuring a reliable, compliant, and colleague-centric experience across all functions.
Key Responsibilities
The Product Manager will:
- Define and execute Payroll and Benefits product strategy to align with business goals, operational excellence, and colleague experience.
- Lead the Oracle Payroll and Benefits roadmap, driving modernization, digital transformation, and agile adoption.
- Optimise processes by automating workflows, streamlining operations, and eliminating redundancies.
- Balance compliance requirements, risk management, operational efficiency, and colleague satisfaction.
- Partner closely with leaders in Payroll, Benefits, Finance, Technology, and Compliance teams.
- Define and track operational and experience-based success metrics to measure impact.
Qualifications & Requirements
Essential
Candidate must:
- Be highly analytical and detail-oriented, with the ability to translate complex challenges into actionable solutions.
- Have significant hands-on experience with Oracle Payroll and Benefits—proven operational expertise is critical.
- Demonstrate a strong track record in product management within enterprise HR technology.
- Understand payroll operations, compliance, and benefits administration inside-out.
- Apply a strong risk and compliance mindset through all processes.
- Have familiarity with Agile tools and iterative development approaches—comfortable thriving in fast-paced, collaborative environments.
- Communicate eloquently, facilitator stakeholder input, document requirements clearly, and align teams effectively.
- Show curiosity and enthusiasm for growth in product management, colleague experience, and enterprise systems.
- Be collaborative, with the ability to build trust within cross-functional teams and drive alignment automatically.
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Preferred
While not mandatory, experience in any of the following will be considered advantageous:
- Global payroll administration experience.
- Vendor/integration management for HR systems.
- Leading large-scale enterprise transformations in HR or payroll landscapes.
Employee eligibility to work in the UK is mandatory; American Express will not sponsor visas.
Why Join American Express?
About Our Culture & Commitments
At Team Amex, innovation and customer trust are our cornerstones. Operating firmly within a value-driven, risk-conscious enterprise, we believe excellence is built on:
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✔ Our 175-year legacy of trust—securing client relationships, community investments, and colleague careers. ✔ Risk-aware leadership as our guiding principle to safeguard reputation and growth. ✔ A culture of inclusion, encouraging diverse voices while amplifying collaboration across boundaries.
Here, your work matters. Every idea, initiative, and innovation contributes to shaping the future of American Express—and your career grows in solidarity with our collective trajectory.
About the Benefits
American Express is proud to offer support that models our commitment to your holistic well-being—and beyond.
The Perks You’ll Love:
- Competitive base salaries, along with performance-based bonuses.
- Comprehensive total rewards (financial well-being, retirement planning).
- Health & protection (medical, dental, vision, life, disability insurance vary by region).
- Flexible working models—align options with your role’s needs (hybrid, onsite, or fully remote).
- Generous parental leave policies (typically 56 weeks but subject to location-based guidelines).
- At eligible UK locations: free entry to global on-site wellness centers (nurse/medical support).
- Healthy Minds Program—confidential counseling and mental health support.
- Career development opportunities—access to world-class training and leadership programs.
Critical Note
Offer of employment is subject to background verification, in compliance with applicable laws and regulations.
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