IFS
Manager, Global Sales Onboarding (12 month FTC)
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Manager of Global Sales Onboarding (12-Month Fixed-Term Contract)
At IFS
About the Role
IFS is a multi-billion-dollar global enterprise software leader, driving innovation with AI-powered solutions to empower organisations. This 12-month fixed-term contract (FTC) role is pivotal in transforming how IFS onboards and activates sales talent—both internally and within our partner ecosystem. The ideal candidate will own the strategy and execution of a best-in-class onboarding experience, reducing ramp time, boosting seller confidence, and accelerating growth for our Global Time-to-Market (GTM) teams.
This role is all about strategy, execution, and impact—shaping a scalable program that extends beyond the first 90 days, aligns sales training with real-world performance, and bridges the gap between onboarding excellence and commercial success.
Key Responsibilities
Onboarding & Program Design
- Design and lead IFS’s global sales onboarding program for both internal sellers and partners, covering pre-boarding, bootcamps, manager integration, certifications, and post-90-day reinforcement.
- Develop and implement a 30/60/90+ day onboarding journey, ensuring key phased milestones are aligned with selling behaviours and measurable business outcomes.
- Create tailored onboarding pathways—role-specific and role-agnostic—that track readiness through the first 6–12 months via behavioural indicators and learning milestones.
Collaboration & Customisation
- Work cross-functionally with Sales, Presales, Partners, BDR (Business Development Rep), and Marketing teams to ensure onboarding aligns with IFS’s GTM motions, methodology, and customer-focused storytelling.
- Partner with Frontline Managers to define their role in onboarding success, including:
- Coaching expectations,
- Evaluation rubrics,
- Continuous feedback loops,
- Structured 1:1 debriefs.
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Program Delivery & Scaling
- Launch a globally refreshed onboarding and bootcamp curriculum, optimising:
- Instructor-led training,
- Scenario-based learning,
- Functional use cases to boost seller confidence in positioning IFS and Partner value.
- Manage onboarding logistics, pre-requisite tracking, multi-region communications, and briefing cadences.
Performance & Evolution
- Set and monitor KPIs for onboarding effectiveness, including:
- Certification progress,
- Participation rates,
- Time to first deal,
- Early attrition,
- Satisfaction scores.
- Continuously evolve the program using data-backed insights, including readiness metrics, field feedback, and business impact measures.
Cross-Team Alignment
- Ensure seamless collaboration with Global Sales Enablement, Academy, and Sales Ops teams to align:
- Data and analytics systems,
- Training content,
- Tool integration.
What Success Looks Like
Your work will drive:
✔ A scalable, globally unified onboarding experience that accelerates ramp time and firmly embeds IFS’s value proposition, tools, and methodology from hire day one.
✔ Fully engaged managers actively shaping onboarding success across the lifecycle.
✔ Equal effectiveness in ramping both internal sellers and partners, with tailored tools and joint-selling clarifications.
✔ An evolving program informed by adaptable indicators—so onboarding stays dynamic, standards-based, and aligned with business needs.
Requirements
Key Qualifications
- Proven experience in Sales Enablement, Learning & Development (L&D), or Talent Onboarding, with at least 3+ years designing and scaling programs in an enterprise software or SaaS environment.
- Direct experience building global onboarding initiatives within complex sales organisations and partner ecosystems.
- Preference for candidates with deep expertise in ERP/HCM (Enterprise Resource Planning/Human Capital Management).
- Ability to structure both role-based and role-agnostic onboarding journeys with:
- Measurable behavioural gains,
- Clear learning outcomes,
- Longitudinal tracking beyond traditional ramp periods.
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Skills & Capabilities
- Exceptional project management skills for:
- Rollouts at scale,
- Compliance with tight timelines,
- Managing cross-functional stakeholders in high-paced environments.
- Mastery of launching diverse training formats, including:
- Bootcamps,
- Virtual learning paths,
- Instructor-led cohort-based training.
- Familiarity with common tools like:
- Saba LMS (Learning Management System),
- Articulate 360 (for eLearning content),
- Power BI (data analysis and visualisation).
- Strong communication facilitation and stakeholder management skills.
About IFS
IFS champions the Moment of Service™—where technology powers impact, agility, and real change. We leverage AI to equip teams with innovative solutions, driving sustainability and equitable growth across industries. Join Team Purple, and shape an inclusive culture that empowers diverse voices to solve society’s greatest challenges.
We adapt to meet your needs with hybrid flexibility while fostering identity and innovation through collaboration. Here, your ideas drive influence—and together, we’ll power change, step by step.
Ready to make your moment? Join IFS.
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