The TJX Companies, Inc.
Manager of Logistics - Carrier Management
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Manager of Logistics - Carrier Management
Manager of Logistics – Carrier Management
Location: Watford (GB), Home Office / EUR
At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. As a Fortune 100 company and the world’s leading off-price retailer, we embrace diversity, foster collaboration, and prioritise your development—whether in Distribution Centers, Corporate Offices, or Retail Stores (TK Maxx & Homesense).
About the Role
We are seeking a Manager of Logistics – Carrier Management to develop and embed supplier strategies that ensure a robust, predictable logistics network aligned with TJX Europe’s Logistics and Distribution goals.
Reporting to the AVP, Head of Carrier Management, this role will play a central role in shaping and delivering the Carrier Management strategy across Logistics, Distribution, and the wider TJX Europe business. You will oversee a supplier portfolio worth approximately £300m across 10 suppliers, designing strategies that support cost efficiency, service reliability, and sustainability—both in Europe and globally where applicable.
Key Responsibilities
Strategic Leadership
- Lead continuous market analysis, monitoring logistics trends, carrier capabilities, pricing benchmarks, emerging technologies, and sustainability initiatives.
- Define and implement carrier strategies that drive:
- Cost efficiency
- Service reliability
- Sustainability
- Partner with key stakeholders (Logistics Operations, Customs, Strategy & Analytics, Distribution Finance, Legal, Global Sourcing & Procurement) to set, measure, and optimise performance against critical metrics.
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Supplier & Contract Management
- Segment carriers by:
- Service type
- Geographic coverage
- Strategic importance
- Develop tailored approaches for core and non-core providers.
- Build and nurture internal and external relationships to foster innovation, continuous improvement, and business performance.
- Negotiate contracts and multi-year agreements to ensure stability, predictability, and value for TJX Europe.
- Assess carrier financial health and operational resilience, identifying risks and developing contingency plans for disruptions.
Performance & Sustainability
- Develop and implement scorecards and dashboards to measure carrier performance, leading regular optimisation reviews.
- Integrate ESG criteria into supplier selection and evaluation, ensuring compliance with regional regulations and TJX standards.
- Benchmark carrier rates, leading contract reviews and renegotiations as needed.
Leadership & Functional Support
- Contribute to functional planning, talent development, performance management, and objective-setting as part of the Logistics Leadership Team.
Key Skills, Knowledge & Experience
- Proven experience leading teams within Logistics, Distribution, or Supply Chain functions.
- Strong analytical skills with the ability to interpret data and translate insights into business outcomes.
- Experience in:
- Leading tender processes
- Supplier negotiations
- Contract management activities
- A strong leader and coach, capable of motivating teams and influencing decision-making.
- Excellent communication skills, with the ability to engage effectively at all levels.
- Ability to balance risk, business impact, and commercial objectives.
- Adaptable, self-aware, and thrives in a fast-paced environment.
- Strong influencing and relationship-building skills, particularly with external stakeholders.
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Why Join TJX Europe?
We’re as proud of our future as we are our past. Our commitment to success is driving growth, recognition, and a competitive benefits package.
We’re looking for individuals who:
- Share our determination to think bolder and bigger.
- Want to be part of our growth story.
At TJX, we uphold the values of: ✔ Honesty ✔ Integrity ✔ Respect We’re a culture that collaborates to delight shoppers—finding and showcasing hidden treasures.
About TJX Europe
As the leading off-price apparel and home fashions retailer in the US and worldwide, TJX operates in nine countries, with four global home offices, seven brands, and nearly 4,700 stores. Through five distinctive e-commerce sites, we redefine retail—not afraid to stand out, apart, or for something meaningful.
Every day presents a new adventure. Be part of it.
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