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Manager, Recruiter
Manager, Recruiter
Role Purpose
The Manager, Recruiter holds full accountability for the end-to-end Associate Recruitment function, delivering a high-volume, process-driven recruitment operation that supports Pearson’s assessment delivery.
The role operates with full autonomy and is responsible for:
- Managing recruitment delivery and team performance
- Leading stakeholder relationships
- Owning attraction strategy and advertising budget
- Driving the transformation of recruitment processes from a legacy, manual, and spreadsheet-supported model to a scalable, system-driven platform
The current recruitment model is delivered through a legacy web-based platform, heavily supplemented by manual processing and Excel-based workflows. This role is critical in evolving that model into a more efficient and sustainable solution.
Key Accountabilities
1. End-to-End Recruitment Ownership
- Own the full Associate recruitment lifecycle, from attraction through to onboarding
- Ensure recruitment delivery aligns with assessment timelines and workforce demand
- Oversee high-volume application processing and onboarding activity
- Proactively identify and manage risks to delivery
2. Team Leadership & Operational Delivery
- Lead and manage a geographically distributed team of Recruiters across the UK and the Philippines
- Set priorities and manage workload across high-volume, process-driven activity
- Ensure high standards of accuracy, consistency, and compliance
- Develop team capability in Excel, data handling, and recruitment processes
3. Recruitment Platform Ownership
- Act as the operational owner of the recruitment component of the Associate Recruitment and Contracting platform (ARC2)
- Define business requirements based on current processes, pain points, and future needs
- Translate manual and Excel-based workflows into scalable system requirements
- Represent recruitment in design discussions, ensuring the platform reflects real operational use
- Lead:
- User Acceptance Testing (UAT)
- Process validation prior to go-live
- Implementation of new workflows
- Drive:
- Reduction of manual workarounds
- Elimination of duplicate data handling across systems and spreadsheets
- Adoption of the platform across the team
- Continuous feedback to improve system functionality post-launch
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4. Advertising Strategy & Budget Management
- Own the attraction strategy for Associate recruitment
- Manage relationships with advertisers and job boards
- Control and allocate advertising budget effectively
- Monitor performance of channels and optimise spend
5. Stakeholder Management
- Lead relationships with stakeholders
- Translate demand into recruitment plans and timelines
- Provide clear updates on delivery progress and constraints
- Influence stakeholders on process improvements and realistic delivery expectations
6. Process Governance & Improvement
- Own recruitment processes, ensuring they are efficient, consistent, and scalable
- Identify inefficiencies caused by current manual and spreadsheet-based activity
- Drive process improvements to simplify and standardise ways of working
- Ensure all processes remain audit-ready and compliant
7. Data, Reporting & Insight
- Oversee recruitment tracking and reporting across systems and Excel tools
- Analyse data to identify trends, risks, and bottlenecks
- Improve data visibility and reduce reliance on fragmented reporting
- Use data to inform operational and strategic decisions
8. Workforce Readiness & Onboarding
- Ensure onboarding activity is completed accurately and within timelines
- Maintain oversight of Recruitment readiness for assessment delivery
- Work with internal teams to ensure a smooth transition from recruitment to deployment
Skills & Experience
Essential
- Proven experience leading high-volume, process-driven recruitment or operations
- Strong experience managing teams in data-heavy environments
- Advanced Excel skills (complex tracking, data manipulation, reporting)
- Strong stakeholder management and communication capability
- Experience managing suppliers and/or budgets
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Desirable
- Experience working with legacy systems or system transformation programmes
- Experience translating manual processes into system requirements
- Experience supporting or leading UAT and implementation activity
- Background in education, assessment, or contingent workforce models
Key Competencies
- Ownership & Accountability: Full responsibility for delivery, performance, and outcomes
- Operational Excellence: Drives efficiency, accuracy, and scalability
- Stakeholder Leadership: Builds strong relationships and influences decisions
- People Leadership: Develops capability and performance in others
- Transformation & Change: Leads transition from manual to system-led ways of working
Impact & Scope
- Full ownership of Associate recruitment operations
- Leadership of a high-volume, process-driven recruitment team
- Accountability for transitioning recruitment from a manual/spreadsheet-supported model to a modern platform
- Direct impact on Pearson’s assessment delivery capability
Measures of Success
- Recruitment delivery against timelines and volume requirements
- Reduction in manual processing and spreadsheet dependency
- Successful adoption and effectiveness of the new recruitment platform
- Accuracy and quality of recruitment and onboarding data
- Stakeholder satisfaction and confidence
Rewards & Benefits
We provide some of the best benefits in the business, tailored to meet diverse needs and support our global teams and their families.
Please explore our attractive UK benefits: Pearson Jobs – Benefits
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Skills
High-volume Recruitment
Team Leadership
Stakeholder Management
Advanced Excel
Budget Management
System Transformation
User Acceptance Testing
Process Governance
Data Analysis
Onboarding
Attraction Strategy
Operational Excellence