Manager, Resilience Risk

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. We are currently seeking an experienced professional to join our team in the role of Manager, Resilience Risk. Resilience risk is HSBC’s ability to keep delivering important business services within agreed impact tolerances during disruption (e.g., cyber/technology incidents, third-party outages, process failures or physical events). GRR, within Group Risk and Compliance, strengthens this resilience by driving effective controls and oversight aligned to business priorities and regulatory expectations. This role gives the individual an exciting opportunity to support a high-profile team overseeing all aspects of resilience risk in a fast-paced, agile and collaborative environment. As a GCB5 Manager, they’ll help drive simplification and continuously identify more efficient ways of working, build capability and maturity across multiple job families, and enable delivery of the strategy through strong organisational skills and clear, impactful communication. A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages. In this role, you will (across all resilience risk areas): Own day-to-day task board management (structure, workflow and hygiene), keeping priorities, owners, due dates and dependencies accurate and up to date. Track actions from meetings, reviews and leadership requests; chase updates, ensure timely closure, and escalate overdue items with clear impact and options. Maintain a clear delivery cadence (e.g., weekly check-ins and reviews), ensuring teams are aligned on next steps and commitments. Keep MI current and reliable (refreshing to agreed timelines, validating data and maintaining version control), with easy access as a single source of truth. Produce concise status updates and governance packs, highlighting progress, key risks/issues, decisions required and upcoming milestones. Proactively identify blockers, bottlenecks and cross-team dependencies; coordinate with stakeholders to resolve them quickly. Apply and promote standardised templates and ways of working (status updates, action logs and handovers) to improve consistency and efficiency. Support continuous improvement by capturing lessons learned, suggesting process changes and helping teams adopt more efficient practices. Support training and development initiatives for each resilience risk area. Leadership & teamwork Represent GRR with key stakeholders and communicate effectively across technical and business audiences. Promote positive risk culture and an inclusive, engaged team environment, mentor colleagues in global virtual teams. Partner with oversight functions and Internal/External Audit as directed to maintain a holistic view of the risk profile. Support delivery of services in the service catalogue consistently across entities/markets and escalate issues promptly. To be successful in this role you should meet the following requirements: Risk management experience in a GSFI, with strong understanding of resilience risk and its commercial/strategic impact. Solid knowledge of banking business models, products and key risk drivers; able to provide expert advice, robust challenge and drive effective risk/control outcomes. Proven stakeholder management and ability to support multi-location teams while promoting a strong risk culture. Skills Role-models How We Lead, building a high-performance, high-care culture. Communicates complex technical topics clearly and persuasively to non-technical audiences. Works collaboratively and independently; drives change constructively to enable safe growth. If you are an HSBC Contractor and wish to apply to this role, click here. https://career2.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=47383&company=hsbcholdin&st=EB64FF6F428092C629638576751016AA4512235F To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click this link. Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.