Expedia Group
Manager, Risk & Compliance
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Manager, Risk & Compliance
Manager, Risk & Compliance at Expedia Group
Explore the world with us, one journey at a time.
At Expedia Group, we empower millions of travelers worldwide to explore, book, and experience journeys with confidence. As a global powerhouse driven by cutting-edge technology, trusted partnerships, and passionate teams, we combine our consumer brands, B2B networks, and travel advertising to create seamless travel experiences.
Our five core Behaviors—Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together—form the foundation of a supportive culture where career growth, flexibility, and meaningful work thrive. Join us in building for travelers everywhere.
About the Role
This role is part of Expedia Group’s Corporate Functions, which support global operations—including Global Finance, Legal, Strategy & Corporate Development, Technology, and People & Places.
As Manager, Risk & Compliance (B2B Business), you’ll play a pivotal role in ensuring compliance, risk mitigation, and operational excellence across Expedia Group’s B2B division. Reporting directly to the leads for Corporate Compliance, this position will:
- Meet high standards for compliance and align with global policies.
- Act as a trusted business advisor to operational teams, offering guidance on risk, processes, contracts, and controls.
- Oversee third-party audits, making us a key liaison when external reviews occur.
- Drive continuous improvement through risk assessments, audits, and policy refinements.
Key Responsibilities
Risk & Compliance Program Leadership
- Manage the daily activities of Expedia Group’s B2B Risk & Compliance Program, including compliance monitoring and oversight.
- Design, implement, and evaluate internal controls with tooling and reporting mechanisms.
- Collaborate with stakeholders (Commercial Finance, Technology, Product) to identify, mitigate, and escalate risks (operational, regulatory, reputational).
Partner & Audit Management
- Support B2B audits by coordinating logistics, scheduling, and follow-up.
- Interpret and advise on contracts while ensuring they reflect regulatory and operational best practices.
- Audit B2B business units to safeguard Expedia Group’s interests and ensure NZA compliance.
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Risk Governance & Strategy
- Maintain and update the B2B risk register, tracking risks, mitigations, and escalations.
- Align B2B risk management efforts with conditional enterprise risk frameworks across Expedia Group.
- Develop and execute strategies to build resilience across all commercial and technical partnerships.
Process & Policy Improvement
- Partner with business owners to create workflows, detect non-compliance, and enhance policies.
- Review business practices against current policies, recommending adjustments to support new operational goals.
- Monitor new partner agreements to ensure adherence to Expedia Group’s compliance standards.
- Develop and maintain training and compliance documents for third-party partners.
Internal Controls & Communication
- Monitor compliance-related controls, troubleshoot issues, and ensure accountability.
- Communicate up and down the organization, presenting clear, audience-tailored messages to stakeholders, partners, and leadership.
- Drive cross-functional collaboration, aligning teams with wider risk and compliance initiatives.
Experience & Qualifications
Education & Experience
- Bachelor’s degree in risk management, compliance, finance, law, or a related field; or equivalent practical experience.
- 5+ years of experience in audit, compliance, risk management, or process improvement in a corporate environment.
- Experience managing internal controls and identifying/correcting risks to business operations.
- Background in commercial or partnership-facing roles preferred.
Technical & Soft Skills
- People management skills to effectively lead and influence cross-functional teams.
- Ability to navigate ambiguity under pressure while maintaining professionalism and solution-driven thinking.
- Project management acumen (certifications a plus).
- Subject-matter expertise in data security (ISO 27001, SOC2), GDPR/RIL, and financial regulations (preferred).
- Hands-on experience interfacing with external commercial partners in complex environments.
- Adept at analyzing business practices and developing process improvements.
Location & Remuneration
- Eligible Locations: London, UK or Madrid, Spain
- Flexible work requirement: Must be on-site for a minimum of three days per week.
- No relocation assistance offered for this role.
- Salaries:
- Madrid: Base salary range €53,000–€74,500 annually, with potential to advance to €85,000 based on performance.
- Start salary variable depending on location and individual qualifications.
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Salary ranges may adjust for experience, availability, and budget.
Benefits & Perks
Expedia Group values its people—here’s what you’ll receive:
- Health and welfare: Medical, dental, and vision coverage.
- Work-life balance: Competitive paid time off (PTO), including direct flights and accommodation discounts.
- Growth support: Professional development programs, Employee Assistance Programs (EAP), and wellness reimbursements.
- Travel perks: Exclusive discounts (Expedia, Hotels.com, Vrbo, etc.) and IATAN membership for enhanced travel resources.
- Global opportunities: Reply and relocation policies, but contact Talent Acquisition for any queries about accommodation.
About Expedia Group
Empowering travelers to explore the world with ease and confidence.
Our portfolio includes:
- Three consumer giants: Expedia, Hotels.com, and Vrbo.
- Global travel networks (B2B division).
- Targeted advertising solutions (e.g., Expedia Group Media Solutions).
Headquartered internationally, Expedia Group drives innovation while embedding deep expertise in global travel trends.
Employment Policies
- Job submissions: All offers for this role at Expedia Group originate from the Talent Acquisition team.
- Security warning: Staff only communicate via a confirmation email from @expediagroup.com. Never share personal information unless authorized.
For all job opportunities, visit Careers at Expedia Group.
Equal Opportunity Employer
Expedia Group embraces diversity in a commitment to equal opportunities. Decisions are 100% merit-based, regardless of race, gender, age, or disability. We are dedicated to inclusivity and accessibility, and stays an open request for accommodations during the hiring process through this portal: https://expedia.service-now.com/askeg?id=job_accommodation.
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