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Tyne Coast College

Marine Customer Services Manager

South Shields
Posted about 20 hours ago
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Marine Customer Services Manager

South Shields

Permanent, 35 hours per week

We’re Hiring!

We are seeking a Marine Customer Service Manager to lead the Marine School’s administration and customer service function at Tyne Coast College.

Key Responsibilities:

  • To oversee and manage the Marine School customer service area and staff to ensure the highest standard of customer service is maintained at all times
  • Ensuring internal processes for the admission and enrolment of overseas students are updated in accordance with UKVI requirements
  • To motivate and develop designated staff to meet key performance targets for their designated areas of responsibility

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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What we're looking for:

  • Demonstrable experience of effective team management
  • A team player with a positive working attitude
  • Experience of working in a customer facing role

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Why join us?

  • Work in a unique marine environment within a supportive team
  • 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years’ service
  • Free on-site parking
  • On site- catering facilities
  • Local Government Pension Scheme
  • Learning & Development opportunities

Closing date:

Monday 3rd August

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Skills

Team Management
Customer Service
Administration
Staff Development
UKVI Compliance
Admission Processes
Enrolment Management
Performance Management
Leadership

Location

South Shields, England, United Kingdom

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