Maritime Administrator - Offshore Operations Apprenticeship

This is an excellent opportunity for individuals who are organised, detail-oriented, and enjoy problem-solving, and who want to be part of a professional and disciplined operational environment. As an apprentice, you will earn from day one while working towards a Level 3 Business Administrator qualification, gaining hands-on experience.

Requirements

• GCSE in English (grade Level 4-9)
• GCSE in Maths (grade 4-9)
• Share any other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Responsibilities

• Support the planning and coordination of vessel operations, ensuring schedules align with operational and training requirements
• Assist in the preparation and maintenance of vessel programmes, tasking plans, and operational schedules
• Liaise with vessel crews, engineers, and internal stakeholders to ensure accurate and up-to-date operational information
• Help coordinate crew movements, travel, and logistics, ensuring vessels are fully resourced for tasking
• Maintain and update operational systems, records, and documentation, ensuring accuracy and compliance
• Support the monitoring of vessel availability, maintenance periods, and operational readiness
• Assist in responding to short-notice changes and reprioritisation of tasks, developing problem-solving skills in a dynamic environment
• Prepare reports, briefings, and administrative documentation to support planning and operational oversight
• Ensure all activities are carried out in line with company procedures, safety standards, and defence requirements
• Build effective working relationships with internal teams and external partners involved in maritime operations
• Contribute to continuous improvement by identifying opportunities to enhance planning processes and efficiency
• Complete all elements of the Level 3 Business Administrator apprenticeship, including coursework, on-the-job learning
• Demonstrate professionalism, attention to detail, and a proactive approach within a disciplined operational environment
• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.