Trip.com Group
Market Executive (Business Development Support) - Internship
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Internship: Market Executive (Business Development Support) Location: London, UK
This Internship is ideal for Final year students Duration: 6 months Term time: 18.75 hrs/week Holidays: 37.5 hrs/week
About Us Trip.com Group Limited (NASDAQ: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.
Purpose of the role We are looking for a proactive team player with a passion for travel and great organizational skills, to join our happy team in London, providing administrative support to the hotel partners and the hotel supply network.
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Responsibilities
- Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project
- Train new hotels on how to use the extranet, manage rates and availability on site
- Assist in activation of hotels in consultation with Market Managers to manage the supplier accounts
- Manage whole back end of hotels’ extranet
- Help hotels to solve issues relating to accounting, allotment, notification, cancellations, etc.
- Participate in market and competition research
- Ensure competitiveness of hotels within portfolio
- Prepare business review reports as necessary
- Coordinate the merchandising activities for hotel partners with special deals and promotions
- Responsible for timely and accurate delivery of content and photos for the new and existing hotels
- Manage other ad-hoc administrative requests and operative tasks
Qualifications/Skills
- Detail oriented and fast learning capability
- If you have some experience of the Travel & Tourism Industry, that would be a real bonus for us, but the right attitude is more important
- You should be fluent in written and spoken English
- Able to work independently with minimal supervision
- Dynamic, positive, proactive and a great team player
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Google Workspace
- Legally authorized to work in the UK
- Multitasking capability
- Any relevant experience in e-commerce, marketing support, hotel reservation and coordination, revenue/yield management, etc would be an advantage
- Energy, proactivity and enthusiasm with a real desire to grow and learn
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Why Trip.com Group We are an inclusive team of multi-lingual, goal-driven, friendly, and supportive colleagues who will help you gain valuable experience in a dynamic business setting. Our teams are passionate about making every trip the perfect trip for over 400 million customers around the globe. You will be part of a journey of globalization and have a world-class stage to unleash your talent.
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