University of Bath
Marketing and Communications Officer (Campus Services)
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Marketing and Communications Officer (Campus Services)
This is an exciting opportunity to join our Campus Services team as a Marketing and Communications Officer, playing a key role in shaping the ResLife Experience and wider Campus Services department.
About The Role
You will help develop, implement, and evaluate our marketing and communications strategy, ensuring our activity is insight-led, inclusive, and aligned with University objectives.
Your work will enhance student engagement, support student experience goals, and promote our accommodation, ResLife, and commercial services to both internal and external audiences.
You will:
- Create and schedule engaging content across multiple channels.
- Contribute to strategic planning by using data, feedback, and market insights to drive continuous improvement.
- Support the marketing and promotion of Campus Services’ commercial initiatives, working closely with hospitality, retail, and partners.
This role is central to delivering a positive, inclusive, and enriching environment for our diverse community.
About You
The ideal candidate will be an organised, creative, and proactive marketing professional, educated to degree level or able to demonstrate equivalent experience.
Responsibilities (You Will)
You will:
- Bring significant hands-on experience in marketing, communications, or digital roles, with a particular strength in managing social media channels and delivering varied projects in a fast-paced environment.
- Be an exceptional communicator, confident in tailoring information for diverse audiences and producing high-quality written content with strong attention to detail.
- Be digitally confident, comfortable using a range of content management systems, analytics tools, and creative software to produce engaging visual and digital materials.
- Demonstrate strong information-handling skills, with the ability to analyse and interpret data to inform decision-making.
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Your interpersonal skills will enable you to:
- Build positive relationships with colleagues, students, and external partners.
- Maintain excellent customer service.
Professional Attributes
You will contribute positively by:
- Being a collaborative team player.
- Being highly organised and able to prioritise competing deadlines.
- Using sound judgement to solve problems.
You will also demonstrate:
- Motivation and initiative.
- Commitment to ethical, sustainable working practices.
Experience within Higher Education, staff supervision or line management, and an understanding of sector-specific developments would be advantageous.
Further Details
For an informal discussion about the role, please contact Louise Sansam, ResLife Marketing, Communications & Events Manager (lks40@bath.ac.uk), however, please ensure your application is submitted via the University website.
Equality, Diversity, and Inclusion Statement
We consider ourselves a university where difference is celebrated, respected, and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality, receiving a Silver Athena SWAN award.
We truly believe that a diverse range of experiences, perspectives, and backgrounds leads to a better environment for our employees and students, and we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups.
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We are an accredited:
- Disability Confident Leader
- Armed Forces Covenant signatory
- Autism-friendly university, committed to building disability confidence
Safer Recruitment Commitment
We are committed to maintaining a safe and secure environment for our students, staff, and community.
Benefits
We continually expand our benefits package to support you. Here are some examples:
- Generous annual leave allowance (including 5 discretionary vacation days).
- Generous employer-contributory pension schemes.
- Cycle to work scheme.
- Electric vehicle salary sacrifice scheme.
- Staff discount at Team Bath gym.
- Disounted postgraduate tuition and language courses.
- Access to personal and professional development opportunities (e.g., apprenticeships, LinkedIn Learning).
- Local discounts, including free entry to the Holburne Museum in Bath.
- A family-friendly workplace.
- An excellent award and reward package.
- Relocation allowance and visa reimbursement with an interest-free loan for immigration expenses.
- Employee Assistance Programme (Health Assured), including access to the Wisdom app.
For further details, visit our University website or explore our Be Well at Bath initiative, focusing on staff support and wellbeing.
Additional Notes
- This role is subject to a Right to Work in the UK Check at offer stage. Offers are conditional on meeting eligibility requirements.
- We apply anonymous shortlisting to reduce unconscious bias in the recruitment process.
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