Scriveiner London
Marketing and Ecommerce Assistant - Remote
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Marketing and Ecommerce Assistant - Remote
Scriveiner London: The Opportunity
About Scriveiner London Scriveiner is an award-winning British luxury brand specialising in writing instruments and premium accessories. Founded in 2019, our products are used by millions of customers worldwide, available via major online marketplaces and from over 1,000 retail stores. Our mission is to create beautiful, high-quality products that people love to use every day. Scriteiner has won the King’s Award for Enterprise, was named on The Sunday Times 100, and has received numerous international design awards.
Operating as a flagship brand of Infinity Brands—a founder-led business building premium global consumer brands—we are high-growth, entrepreneurial, and hands-on, focused on exceptional products and customer experiences.
The Opportunity Scriveiner is entering its next phase: transforming into a globally recognised name in accessible luxury. With growth across new markets, product ranges, and retail and direct sales, we need someone who excels in both systems building and operations execution.
The Marketing & Ecommerce Assistant is the connective tissue of marketing and commercial operations. This isn’t a support role—it’s an ownership role: ensuring flawless Shopify listings, active retailer pipelines, and autonomous weekly reporting with actionable insights.
The role demands global coordination, as the brand expands regionally and introduces localisation demands.
What You Will Own
- Shopify catalogue management: Own product uploads, descriptions, imagery, pricing, tagging, and collections—this must be 100% accurate across all markets at all times
- Retail outreach tracker: Maintain an up-to-date system across all regions, logging every conversation, follow-up, and next action, ensuring no relationship becomes inactive
- Self-driven ecommerce reporting: Produce autonomous, weekly reports that deliver clean, actionable performance insights without notifying the team
- Market/product launches: Coordinate asset production globally, managing timelines, designers, and translators to deliver materials and localisation ahead of deadlines—zero gaps allowed
- Trade communications: Draft and send customised, brand-aligned trade messages to retailers in every active territory, not templates
- Ecommerce dashboards: Build and maintain actionable insights tools to monitor what’s working across markets
- Proactive risk flagging: Identify and escalate Shopify discrepancies, performance dips, asset gaps, or stranded retailer contacts before they become larger issues
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Who You Are
Essential Requirements
You must have:
- Hands-on Shopify experience: Manage a live store, with proven expertise in catalogue systems, uploads, pricing, and data accuracy—not theoretical knowledge
- Self-managed organisational ability: Track your workload, close all loops independently, and deliver consistently—no hand-holding
- Comfort with data: Skilled in dashboard creation, pipeline tracking, and presenting clear, story-driven metrics for decision-making
- Strong written English: Ability to draft polished trade communications and brand-aligned copy without manual corrections
- Multi-workstream agility: Manage concurrent tasks across multiple markets without losing track of context
- AI literacy: Confident using AI tools to automate, write, or streamline your workflow
Desirable Experience
These strengths will enhance your application:
- Experience with wholesale, retail account management, or trade marketing—understanding retailer relationships
- Background in multi-market international marketing, including asset localisation or translation management
- Prior work in a premium, lifestyle, or gifting brand where attention to presentation is non-negotiable
- Technical knowledge of analytics platforms beyond spreadsheets (e.g., Shopify Analytics, Google Analytics)
What Success Looks Like
You’ll be highly successful when: ✅ The Shopify catalogue is 100% accurate in every market—all products live, correctly described, and priced ✅ The retail outreach tracker is live and current—no conversations go stale; follow-ups happen proactively ✅ Weekly ecommerce reports are produced autonomously, on time, with a scannable narrative that drives action ✅ Market/product launch assets align consistently with deadlines—no time lapses in creativity or translation ✅ All risks (e.g., Shopify errors, performance dips, abandoned retailer outreach) are flagged before catching anyone’s eye
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Key Working Relationships
- Head of Marketing: Your direct manager, relied upon to remove operational bottlenecks—your work runs smoothly without escalation
- Creative / Brand team: Coordinate product imagery, required assets, and brand-consistent copy
- Ops / Warehousing: Ensure Shopify inventory reflects reality for seamless execution
- Retail partners: Handle day-to-day trade communication and outreach logistics
- Founders: Occasionally engage to present pipeline visibility
Why Join Us?
🏆 Proven success: Award-winning brand, millions of worldwide customers, and branded recognition (King’s Award, Great British Entrepreneurship) 🌍 Impact opportunities: Own the connective downstream systems in four key international markets, where your control builds Scriteiner’s rapid expansion 🚀 Career growth: Develop operational fluency in a high-growth, multi-market landscape, with new product ranges and regions to capture 📊 Growth potential: Scope of this role will expand alongside sales, product expansion, and global opportunities
Compensation & Benefits
- £25,000 – £35,000 base salary per annum (dependent on experience)
- Fully remote role (home from day one)
- Occasional international travel to align priorities (compensation to be agreed)
- Full support & tools: You’ll have all systems in place to perform at your best in a highly profitable business
- Welcome gift: A curated box of premium Scriveiner products on Day 1 ✨
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