National Centre for Writing
Marketing Assistant
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Marketing Assistant
Company Description
The National Centre for Writing celebrates and explores the artistic and social power of creative writing and literary translation. Through a dynamic year-round programme, it develops innovative collaborations that bring together writers, literary translators, and readers in person and online. The organisation supports new voices and new stories, offering opportunities for learning, experimentation, and professional development. Its work responds to the rapidly changing world of writing, creating an inclusive environment for people interested in literature, storytelling, and cultural exchange.
Role Description
The Marketing Assistant will join a creative, dynamic and forward-thinking Marketing & Communications Team responsible for sharing NCW’s work with the world — increasing its visibility, reach and engagement; growing ticket income; and building meaningful relationships within and beyond the organisation.
The team delivers a broad portfolio of activity, including marketing and campaign delivery, CRM and box office management, PR and media relations, digital content creation, audience development and insight, interpretation, fundraising communications, and memberships and individual giving.
Working closely with colleagues across the organisation, the Assistant will help deliver impactful marketing campaigns across NCW’s programme, alongside providing essential box office, event, administrative and operational support. The role plays a key part in helping NCW build diverse and engaged audiences, while ensuring a professional, welcoming and high-quality experience for visitors, participants, artists, colleagues, media partners and stakeholders.
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This is an excellent opportunity for someone keen to develop a career in the arts. The successful candidate will gain valuable insight into the workings of a high profile cultural organisation, with opportunities to develop their marketing, administration and delivery skills while working alongside an inspiring range of artists, colleagues and partners.
The role is based in office at Dragon Hall, NCW’s home in the heart of Norwich, with some flexibility around working hours across the week.
Person Specification
Essential Experience
- Demonstrable relevant experience aligned with the job description, gained within a creative, cultural, charitable or comparable work environment.
- Experience in a customer-facing role, delivering excellent service and support.
- Experience in marketing events or similar public facing activity.
- Proven ability to work effectively as part of a team.
- Experience working in a fast-paced environment, managing multiple tasks and priorities to deadline.
- Proficiency in using social media platforms, including Instagram, X, Facebook and LinkedIn.
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Essential Skills
- Excellent organisational and time-management skills, with the ability to coordinate multiple projects and meet deadlines.
- Strong interpersonal skills, with the confidence to build positive relationships with colleagues, audiences and stakeholders.
- Clear, confident communication skills — both written and verbal — with strong copywriting and proofreading ability.
- Creative flair, with the ability to contribute ideas for campaigns, content and wider communications activity.
- Exceptional attention to detail.
- Ability to adapt quickly to changing circumstances and resolve challenges effectively.
- Strong IT literacy, including proficiency across Microsoft Office (Word, Excel, PowerPoint, Outlook) and the ability to learn new systems with ease.
- A proactive, adaptable and curious approach, with a willingness to take initiative and learn.
- Comfortable working both independently and collaboratively as part of a team.
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