WSH Group
Marketing Coordinator
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Marketing Coordinator
BaxterStorey – Marketing Coordinator
About BaxterStorey
BaxterStorey is a leading UK hospitality business, renowned for delivering outstanding food and service experiences across corporate, cultural and destination venues, driven by a passion for fresh, seasonal ingredients, sustainable sourcing and chef-led innovation. We are proud to be a people-first organisation, fostering a culture built on individuality, collaboration and continuous improvement.
As part of the WSH Group, we offer genuine career development opportunities, industry-leading training and a supportive environment where talent is recognised and nurtured. Our commitment to sustainability, wellbeing, and making a positive impact for our clients, communities and people lies at the heart of everything we do.
Job Description
We are seeking a highly organised and proactive Marketing Coordinator to support the daily operations of two BaxterStorey sites. This is a fast-paced role blending marketing, communication, reporting, HR support, and administrative coordination.
You will serve as a central support hub for site management, kitchen teams, and front-of-house (FOH), ensuring that information, data, and systems remain accurate, timely, and effectively connected across both internal teams and clients.
Key Responsibilities
Marketing & Communications
- Plan and execute monthly marketing initiatives for both sites, utilising BaxterStorey-branded and self-generated content
- Design digital marketing materials, branding assets, and site-specific campaigns
- Format and upload digital menus to ** 몬터레이 TV screens** and client intranet platforms
- Post regular updates on client communication channels, collaborating with client teams during monthly touchpoints
- Managing shared marketing cloud storage and leading weekly marketing meetings with site managers
- Assisting with ad-hoc projects—including new concept development, menu refreshes and branding updates
- Designing and distributing quarterly hospitality and experience brochures
- Overseeing the maintenance of internal client-facing websites (Source), ensuring content is updated (menus, marketing info, site details)
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Trackers, Data & Reporting
- Maintain sales, labour, and operational trackers for both sites to ensure accuracy
- Analysing discrepancies and escalating issues to management when necessary
- Developing new trackers to support kitchen, FOH, and management requests
- Updating stock sheet masterpages with supplier pricing adjustments
- Contributing marketing content, retail highlights, and periodic site updates to monthly client reports
- Preparing quarterly and annual reporting data, including financial analysis relevant to the business
- Designing ad-hoc presentations (via PowerPoint) and proposals using tracker insights
- Distributing monthly cost-of-sales reports for leadership review
HR, Payroll & Onboarding
- Completing weekly timesheets and maintaining labour allocation trackers
- Handling all partner manager (PM) and client onboarding through Access Recruitment, following strict confidentiality protocols
- Managing onboarding HR documentation (probation letters, performance records, personnel files)
- Ensuring compliance with recruitment procedures and maintaining data security
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Systems & Technology
- As the primary till support contact for Kanpla systems, handling product updates and troubleshooting
- Assisting FOH teams with daily menu uploads and marketing content management on Scala
- Supporting nutritional labelling (via Nutritics) and assisting with inventory maintenance
- Offering IT support for all site technology issues
General & Administrative Support
- Accurately recording and distributing meeting minutes from internal and client sessions, ensuring action closure
- Providing on-demand administrative assistance to site management
Key Requirements
- Highly organised with a sharp eye for detail
- Ability to balance multiple responsibilities across marketing, operations, and administration
- Strong IT skills, including Microsoft Excel, PowerPoint, and proficiency in digital tools (e.g. cloud platforms, databases)
- Excellent verbal and written communication to effectively relay reports and guidelines
- Proactive, adaptable, and capable of collaborating with various teams across two sites
- Experience in hospitality, contract catering or fast-paced operations is strongly preferred
Additional Notes
"We are proud to be different. At BaxterStorey, we prioritise people and achievable innovation. Our commitment to scalability and chef empowerment is what sets us apart. If you’re driven by growth, passion, and purpose, we invite you to build your career with us."
Employment Details
- Type: Permanent
- Hours: 40 per week
- Salary: £33,000 – £35,000 annually (with potential for progressive growth)
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