Motability Operations Ltd
Marketing, Events and Engagement Manager
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Marketing, Events and Engagement Manager
Head of Events and Engagement (13-Month Fixed Term Maternity Cover)
About The Role
A 13-month fixed-term contract (Maternity Cover) reporting to the Head of Events and Engagement. This leadership role involves delivering UK corporate events, healthcare stakeholder engagement, communications, marketing, and strategic partnerships across Scotland.
You’ll lead a small team, ensuring no two days are the same. From managing corporate conferences and sponsorships to supporting healthcare engagement and integrated marketing campaigns, you’ll shape the Motability Scheme’s public perception, enhance its impact, and cultivate meaningful connections with customers, partners, and stakeholders across the UK.
Working closely with Executive Committee members, senior leaders, colleagues in Marketing, Communications, and Customer Experience, and external partners—including the Motability Foundation and agencies—you’ll drive unified engagement strategies aligned with organisational goals. This opportunity is to lead an established portfolio early on, build key relationships, and make a lasting difference during maternity cover.
What You’ll Be Doing
Scottish Sponsorships, Events, and Marketing & Communications
- Identify opportunities to boost awareness of Motability Operations through strategic events, partnerships, campaigns, and stakeholder engagement across Scotland.
- Develop and manage strategic partnerships and ambassador initiatives, collaborating with external stakeholders to deliver impactful campaigns, events, and content that elevate the Motability Scheme’s purpose and brand.
Corporate Events
- Lead the UK-wide corporate events programme, designing, executing, and evaluating events that support business objectives and enhance brand reputation.
- Oversee the Senior Events Executive (focusing on corporate and internal events), ensuring delivery of high-profile industry conferences, exhibitions, sponsorship activity, employee events, and stakeholder engagements.
- Work with cross-departmental teams to maximise impact of corporate events and sponsorship investments.
- Support crisis communications initiatives, ensuring alignment with Motability Operations’ messaging and reputation safeguards.
Healthcare Stakeholder Engagement
- Offer leadership and support to the Scheme Stakeholder Engagement Executive, aligning healthcare engagement efforts with Motability Scheme awareness goals and broader strategic objectives.
- Provide strategic oversight of relationships with healthcare organisations and professional bodies, fostering long-term, trust-based partnerships that enhance customer outcomes.
- Identify opportunities to strengthen engagement and use stakeholder insights to inform business priorities.
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Team Leadership
- Line-manage the Senior Events Executive and Scheme Stakeholder Engagement Executive, setting clear expectations, offering career development, and fostering a supportive, collaborative team culture.
- Establish performance objectives and monitor progress.
- Cultivate strong relationships with Executive Committee members, senior leadership, and colleagues across Marketing, Communications, Customer Experience, and other divisions to deliver cohesive engagement strategies.
- Collaborate with the Motability Foundation, equity partners, and external vendors to ensure exceptional delivery across events, communications, and stakeholder relationships.
- Continuously review and improve engagement initiatives through feedback, evaluation, and performance data.
This role embodies Motability Operations' values by fostering actionable connections with customers, partners, healthcare professionals, and colleagues.
About You
This fast-paced, varied environment suits an experienced marketing and communications senior professional. Key qualities include:
- Proven ability to balance leadership, relationship-building, and hands-on delivery.
- Demonstrated track record in:
- Event planning, sponsorship management, and stakeholder engagement.
- Integrated marketing and communications campaigns.
- Strong organisational and project management skills with a focus on delivering measurable results.
- Excellent communication skills, both written and verbal, enabling influence across diverse audiences.
- A commitment to inclusivity and developing partnerships that benefit disabled individuals and the wider community.
Essential Criteria
The successful candidate will meet the following requirements:
- Experience in line management, including coaching, mentoring, and development of team members.
- Significant background in marketing, communications, events strategy, or stakeholder engagement within a complex organisation.
- Proven record in planning, launching, and managing successful campaigns across events, communications, marketing, and partnerships (ideally within sport, disability, community, or socially impact-driven sectors).
- Strong experience in sponsorship coordination, partnership development, and ambassador programmes.
- Ability to build rapport with senior executives, influencers, stakeholders, and external suppliers.
- Expertise in project and budget management while balancing multiple priorities and working efficiently at pace.
- Scottish business and media landscape knowledge, with a deep understanding of Scotland’s political and operational contexts.
- A degree in Marketing, Communications, Events Management, or a related discipline, or equivalent professional experience.
- Passion for creating inclusive experiences and driving meaningful progress for disabled communities and society as a whole.
- Willngness to travel regularly (national, including locations in Edinburgh, Bristol, London), with occasional overnight trips.
- Ability to work flexible hours, including the occasional evening or weekend commitment for event support.
- Full UK driving licence.
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The position is a fixed-term contract from mid-September 2026 to mid-October 2027.
About The Company
Our Purpose
Motability Operations delivers convenient, sustainable mobility solutions for people who receive qualifying mobility allowances. As the UK’s largest car leasing provider, we equip over 800,000 customers with vehicles that suit their needs—be it cars, wheelchair-accessible vehicles (WAVs), or powered mobility devices—covering insurance, breakdown support, servicing, and maintenance.
At the end of the lease, customers exchange for a brand-new vehicle, giving us among the largest volumes of single-source vehicles re-entering the UK used car market. Our morals remain strong: 9.6/10 independent customer satisfaction rating.
Our Workplace
We operate a hybrid work model (up to two remote days per week), fostering a balanced and empowered culture. Our band 4/5 offices in London, Bristol, Edinburgh, and Coalville serve over 1,800 colleagues, and we prioritise part-time and flexible working arrangements—aligned with our principles of trust, empowerment, and adaptability.
Our Values and Culture
Motability thrives on diversity, inclusion, and mutual support. Our core values drive everything we do:
- “No one should stay behind” – We solve problems.
- “We must take the lead” – We lead change.
- “Everything starts with the customer” – We care.
We strive to ensure equal fairness and recognition, regardless of background, race, gender, sexual orientation, age, disability, or income level, championing an equitable workplace where everyone feels valued and celebrated.
Motability Scheme: Empowering Mobility for Over 45 Years.
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