Motability Operations Ltd
Marketing, Events and Engagement Manager
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Marketing, Events and Engagement Manager
Head of Events and Engagement (Maternity Cover) – Fixed Term Contract
About the Role
13-month fixed-term contract (selector as maternity leave, covering start mid-September 2026–mid-October 2027).
Reporting directly to the Head of Events and Engagement, this dynamic leadership role requires a strategic-minded professional to:
- Lead a team in delivering UK corporate events, healthcare stakeholder engagement, and integrated marketing/communications across Scotland.
- Strengthen Motability Operations’ reputation by building brand awareness, engaging partners, and fostering meaningful relationships with customers and stakeholders.
As part of an Executive Committee-driven strategy, you’ll collaborate with Marketing, Communications, Customer Experience, and external partners (including Motability Foundation, agencies and suppliers) to align engagement activities with broader organisational objectives.
This opportunity offers the chance to: ✨ Take ownership of an established engagement portfolio. ✨ Shape a supportive, collaborative team culture. ✨ Drive impactful outcomes from day one.
Primary Responsibilities
1. Scottish Sponsorships, Events & Marketing/Communications
- Identify and capitalise on opportunities to heighten Motability Scheme awareness via:
- Events, partnerships, and campaigns in Scotland.
- Strategic partnerships and ambassador programmes, working cross-functionally to develop engaging campaigns and stakeholder engagement initiatives.
- Collaborate with agencies and external stakeholders to deliver supportive campaigns that embody Motability’s purpose.
2. Corporate Events Leadership
- Oversee and evaluate Motability’s UK corporate events strategy (conferences, exhibitions, sponsorships, sponsorships, employee engagement initiatives, and customer-focused events).
- Lead the Senior Events Executive (Corporate/Internal Events) to ensure:
- Events align with business objectives and enhance brand reputation.
- Industry-leading conferences, exhibitions, sponsorships, internal/employee, and customer engagement events are delivered successfully.
- Align crisis communication protocols with corporate affairs and communications teams to protect reputation and messaging alignment.
3. Healthcare Stakeholder Engagement
- Provide strategic direction to the Scheme Stakeholder Engagement Executive to:
- Elevate awareness and understanding of the Motability Scheme within healthcare sectors.
- Strengthen long-term, trusted relationships with healthcare organisations and professional bodies.
- Gather and action stakeholder insights to inform strategic decision-making.
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4. Team Leadership
- Directly manage the Senior Events Executive and Scheme Stakeholder Engagement Executive, ensuring:
- Clear objectives are set, performance is monitored, and developmental growth is fostered.
- A collaborative, inclusive, and results-driven culture is nurtured.
- Partner with Executive Committee members, senior leaders, and cross-functional teams (Marketing, Communications, Customer Experience) to foster integrated engagement strategies.
- Facilitate seamless collaboration with agencies, suppliers, and key partners to execute high-impact programmes.
- Continuously improve engagement initiatives through evaluation, insights, and feedback.
This role embodies Motability’s core values by driving meaningful connections across stakeholders, customers, partners, and colleagues.
About You
We’re looking for a seasoned marketing, communications, and engagement professional with:
- A passion for dynamic, fast-paced work and a preference for variety.
- Equally capable of leading teams and stakeholders while rolling up sleeves for hands-on delivery.
- A proven track record in:
- Event planning and sponsorship management.
- Stakeholder engagement.
- Integrated marketing and campaigns (preferably in nonprofit, disability, or community sectors).
You’ll be confident, organised, and adept at balancing priorities with high standards while delivering tangible results. Most importantly, you’ll bring collaborative creativity, sound judgement, and a commitment to diversity—firmly believing in inclusive experiences and community impact.
Essential Criteria
To excel in this role, you must demonstrate:
- Line management experience, with an ability to coach, develop, and drive accountable teams.
- 7+ years in marketing, communications, events or stakeholder engagement in a large organisation.
- Successful execution of:
- High-stakes events, campaigns, and sponsorships.
- Strategic partnerships or ambassador programmes (ideal experience includes sport, disability or community-focused organisations).
- Experience in relationship-building with:
- Executives/senior stakeholders.
- External agencies, suppliers, and partners.
- Budget/project management skills, with the ability to prioritise and deliver under pressure.
- Strong communication skills (written and verbal) to influence diverse stakeholders.
- UK (especially Scotland-specific) experience, including an understanding of political, media, and commercial landscapes.
- Degree-level (or equivalent) qualification in Marketing/Communications/Events Management.
- A dedication to inclusion, ethical partnerships that further disability advocacy/transport equity.
- Availability for:
- Regular travel across the UK (pages Edinburgh, Bristol, and London).
- Occasional overnight stays.
- Evening/weekend hours for events.
- Full UK driving licence.
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Come join us in driving change through connectivity, trust, and meaningful impact.
About the Company
Who We Are
Motability Operations underpins the Motability Scheme, empowering over 800k+ customers with sustainable mobility solutions—from cars and WAVs to scooters/wheelchairs. As the UK’s largest car-leasing provider, we lease 200,000+ vehicles annually (covering 75% of used-car sales).
Our core mission: Enriching lives with simplified, reliable mobility.
What We Value
- Customer-centricity: Our mission drives us (9.6/10 independent customer satisfaction rating).
- Ownership & Trust: We’re hybrid-first with structured autonomy—focusing on employee development.
Core Values:
- "No one left behind" – We create solutions.
- "Take the lead" – We drive change.
- "Launched from the customer" – We care.
About Working Here
Hybrid Flexibility
Up to two remote days per week, with branch offices in Edinburgh, Bristol, and Coalville.
Culture & Development
- Equal development for all, fostering a nurturing workplace with a focus on diversity, inclusion, and mental health.
- myLearn for personal growth, plus access to Employee Network Groups, disability-accessible offices, and first-rate healthcare.
Benefits
✅ Competitive salary + discretionary yearly performance bonus. ✅ 28+ holiday days (buy/sell flexibility). ✅ 15% non-contributory pension (9% during probation). ✅ Comprehensive wellbeing & health support (private medical insurance, mental health allies, digital GP). ✅ Voyage Resources: Performance-based bonuses. ✅ Development investments: - Internal training via myLearn. - Family-friendly leave policies. ✅ Volunteering: One annual day and Neighbourly volunteering platform. ✅ Voluntary but valuable: - EV/Hybrid Fleets benefit (luxury, low-emission, low-cost leasing). - Cycle-to-work scheme. - Discounts, heart health checks, gear discounts, critical health insurance.
Environment
Motability honours 25-year tradition of customer excellence but embraces innovation. We stand as disability-first champions, empowered by our people’s strength.
Ready to align your skills with ours? Apply now [—insert application link].
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