Wickes
Marketing Insight Analyst
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Marketing Insight Analyst
Graduate Marketing Analytics Coordinator (12-Month FTC) |wickes discover
We’re recruiting an enthusiastic recent graduate for a 12-month fixed-term contract in our Marketing Analytics team—a fantastic stepping stone to launch or accelerate your career.
About the Role
Are you a driven, analytical thinker with strong communication skills? As our Marketing Analytics Coordinator, you’ll harness data to shape smart, customer-centric, business decisions. Working across customer behaviour, loyalty data, and retail analytics, you’ll support sales growth, market share expansion, and customer loyalty in a dynamic retail environment.
You’ll thrive in a hybrid (office/home) workplace, where adaptability, problem-solving skills, and time management are key. Whether refining dashboards, analysing trade insights, or informing stakeholder decisions—your role will accelerate data-driven impact.
What You’ll Do
Deliver Actionable Customer Insights
- Build and maintain reporting tools (e.g., customer-behaviour dashboards, TradePro loyalty metrics), transforming complex data into clear visuals and reports
- Support the Voice of Customer (CSAT) programme, ensuring leadership decisions reflect genuine customer feedback
- Master analytics metrics to optimise the multichannel customer experience and boost engagement/sales
ProvideIndependent Analytical Support
- Investigate wide-ranging questions from marketing, retail, and business teams, delivering structured findings and evidence-based recommendations
- Monopoly market trends—track economy indicators (e.g. Consumer Confidence), retail competitors, and customer demographics through exercises such as store visits and benchmarking reports
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Drive Innovation in Analytics
- Uplevel coding standards, adopt advanced techniques, and leverage AI to streamline projects
- Automate workflows to fast-track delivery while maintaining accuracy and scalability
What We’re Looking For
To excel here, you’ll need:
Education & Skills
- Degree-levelf education (information/numerical fields preferred)
- A-Level maths (required) or equivalent quantitative subject
- Advanced proficiency in:
- Spreadsheet management (Excel, Power BI, Tableau)
- One programming language (SQL, BigQuery, Python, R)—experience is advantageous
- Statistical and data analysis principles
Key Traits
- Analytical mindset with a passion for uncovering patterns, testing logic, and solving complex problems
- Clear communicator—able to simplify insights, pitch confidently to executives, and collaborate across teams
- Resilient and adaptable—comfortable switching priorities in a dynamic retail landscape
- Proactive attitude: self-starter who enjoys learning new tools and navigating ambiguity
- Strong work ethic: reliable delivery by deadlines, championing quality and accuracy
Pay & Benefits
Inclusions
- Professional development opportunities via Wickes Discover
- Early-Career Network with mentorship and community building
- Generous benefits package, including:
- Bonus scheme
- Life assurance policy
- Colleague discounts (including multi-retailer savings + cycle-to-work scheme)
- Access to air miles, Apple retail deals, and gym subscriptions
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Your welfare is core to Wickes—our Employee Assistance Programme, financial wellbeing tools, and parental/menopause support ensure you can thrive both professionally and personally.
What You Gain
- A purposeful career, not a pause—work-life balance prioritised
- A collaborative culture where innovation and growth are celebrated
- Freedom to bring your authentic self to work, with real, measurable impact
Life at Wickes
We’re a home improvement retail leader with over 50 years experience and revenue exceeding £1.6bn across 230+ stores. Backed by 8,000+ colleagues, we blend e-commerce, retail, and customer-first thinking to keep leading. But what fuels us is more than profitability—it’s our people.
Culture
Imagine a workplace where collaboration trumps ego, challenge is embraced, and curiosity is rewarded. Templates of our culture? Fun, inclusive, down-to-earth, and results-driven—all while being down to earth and team-oriented. Diversity isn’t just a goal here; we actively pursue it, and our disabling-confident recruitment reflects our values.
Why Apply?
Our teams are champions of traditional craftsmanship and tech-driven innovation. By joining us, you’ll be part of a movement that not only sells tools and materials—we expertise growth, community, and real impact for home owners.
Scheduled to invest £1bn+ over the next five years in renewal, stores, and digital programmes, we offer you stability and a runway to launch your career—concept-driven.
Ready to support our data-driven decisions, shape product strategy, and innovate on lit? Apply now.
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