Porsche Cars GB Ltd
Marketing - Lead, Porsche Experience Centre Operations
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Operations Lead – Porsche Experience Centre Silverstone
A unique opportunity to play a pivotal role in further developing the jewel in Porsche GB’s experiential crown, we are looking for a dynamic, self-starting individual to lead operations at the Porsche Experience Centre, Silverstone.
As someone who thrives in a fast-paced environment, you will have ownership of operational performance and team leadership, ensuring exceptional guest experiences. By leveraging strong analytical skills and a desire for continuous improvement, you will drive efficiencies and develop strategic programmes to elevate the venue’s success.
As Operations Lead, you will ensure the smooth operation of the Porsche Experience Centre (PEC) on a day-to-day basis, overseeing all facilities, activities, processes, and systems to maintain continuous business improvement.
Key Responsibilities:
- Plan and manage the PEC activity calendar, ensuring an optimal mix of programmes aligned with targets
- Manage facility operations, upholding compliant Porsche brand representation across health & safety, security, and maintenance
- Lead the management of the PEC vehicle fleet—including model mix, utilisation, maintenance, risk, and logistics for Driving Experience activities
- Oversee Fleet Preparation Hub operations with the Workshop Controller, maintaining standards and controlling budgets
- Manage the Customer Contact Team and Operations Coordinator, ensuring performance delivery and ongoing development
- Develop and optimise operational processes to enhance efficiency, compliance, and continuous improvement
- Monitor performance, maintain reporting systems, and produce key (and ad hoc) reports, including Board and Review preparation
- Collaborate with Finance on monthly cost and revenue analysis
- Coordinate CRM activities and reporting
- Work closely with central and international Porsche Experience teams to support innovation and best practices
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Requirements
Minimum Qualifications:
- Background in automotive or retail
- Strong analytical skills
- Project management experience
Desirable Qualifications:
- Marketing experience
- Operations management or hands-on operational experience
- Knowledge of systems such as SAP and C@P data management
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Our Commitment to Diversity & Equal Opportunities
Porsche is dedicated to fostering a culture that champions diversity and equal opportunities. Our team embodies the values of freedom, respect, and tolerance, encouraging innovation from every voice. We celebrate our diverse workforce and invite you to contribute through your unique perspective.
Benefits
- Competitive salary with annual bonus
- Access to the VW sister loan car scheme
- Private medical insurance
- 27 days of annual leave
- A compelling career opportunity with a premium brand
Join us at Porsche Cars GB (PCGB)
PCGB is the official importer and distributor of Porsche vehicles in the UK, responsible for sales, marketing, and servicing, as well as managing a network of authorised Porsche Centres across the country.
Apply now to build a fulfilling, rewarding career in one of the world’s fastest-evolving automotive brands. Due to the high volume of applications, we regret that we are unable to provide personalised responses.
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