Canon EMEA
Marketing Operations Lead – Content & B2B Communications
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Job Description
Lead the transformation of Canon's Integrated Printing & Services Group (IPSG) marketing communications function across Europe. As Marketing Operations Lead, you'll own the operating model behind integrated B2B campaigns—driving strategy, operational excellence, and cross-functional delivery at scale.
Rather than delivering communications yourself, you'll build and lead a high-performing content and campaign engine, defining processes, embedding best practice, and enabling seamless collaboration across a complex European matrix. If you're passionate about leading marketing transformation, optimising operations, and delivering commercial impact through integrated communications, we'd love to hear from you.
You'll lead a 13-person insourced marketing communications team, delivered through an embedded agency partner, overseeing content strategy, campaign planning, value propositions, audience insights, project delivery, localisation, and activation. Working closely with PR, Social, Digital, Paid Media, Web Publishing, and regional marketing teams, you'll ensure marketing communications are aligned, scalable, and consistently executed across EMEA.
Based at Canon's European Headquarters, this is a highly visible leadership role combining marketing operations, stakeholder management, people leadership, and change transformation to shape the future of Canon's marketing communications capability.
£57,276–£68,185 (depending on experience), plus a 10% annual bonus and benefits.
Responsibilities
- Own and continuously evolve Canon's end-to-end content operating model, delivering efficient, scalable workflows from briefing through to local market activation.
- Define and embed governance, processes, tools, SLAs, and best practices to enable high-quality B2B marketing communications across EMEA.
- Lead a 13-person embedded content team, driving performance through clear objectives, KPIs, resource planning, prioritisation, and continuous improvement.
- Act as the guardian of content quality, ensuring all communications are strategically aligned, consistent, and support IPSG business priorities.
- Own content governance and approval frameworks, managing risks relating to quality, prioritisation, resourcing, and delivery.
- Partner with PR, Social, Digital, Web Publishing, Localisation, Paid Media, and Marketing teams to deliver integrated, seamless campaigns across the region.
- Build strong relationships with senior stakeholders across EMEA, aligning priorities, managing demand, and championing the value of an integrated marketing communications function.
- Lead the embedded agency partnership, ensuring high-quality delivery, effective collaboration, and continuous capability improvement.
- Use performance data and insights to optimise operational efficiency, content effectiveness, stakeholder satisfaction, and adoption of new ways of working.
- Drive transformation and change initiatives that standardise, simplify, and enhance Canon's marketing communications operations across Europe.
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Qualifications
- Proven leadership experience in content operations, integrated marketing, or marketing operations within a B2B or complex organisational environment.
- Strong track record managing insourced or agency‑embedded teams with multi‑disciplinary workflows.
- Demonstrated ability to design and embed processes, governance, and operating models, not just deliver campaigns.
- Experience leading teams across strategy, project management, and content development.
- Confidence influencing senior stakeholders and managing competing priorities in a matrix organisation.
- Solid understanding of how PR, Social, Web, Paid Media, and Localisation fit into an integrated content life-cycle.
- Exceptional organisational, prioritisation, and change‑management capability.
- Experience working in a large, international matrix organisation supporting multiple local markets.
- Understanding of marketing technology, content management systems, and workflow tools.
- Background in B2B content strategy, technology, services, or solutions-based marketing.
Canon Core Behaviours
- Drive for results
- Focus on the Customer
- Take ownership and accountability
- Act as a team player
- Shows courage and conviction
- People orientated
- Caring for self and others
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About Us
At Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact.
With a strong presence across EMEA for over 60 years, our regional HQs in London and Amstelveen support operations in 120+ markets. We’re proud of our diverse, inclusive culture and our philosophy of Kyosei – living and working together for the common good.
Why Join Us?
- Be part of a diverse, energetic team, joining 50+ nationalities at our EMEA HQ
- Enjoy hybrid working (3 days in office, 2 from home)
- Benefit from flexible hours, professional development, and a wide range of perks
- Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
- Access a competitive salary, wide-ranging benefits, a generous pension scheme, and up to 38% discount on Canon products
- Be part of a company that values sustainability, inclusion, and your personal growth
- Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site
If you’re visionary, innovative, and ready to make an impact – we’d love to hear from you.
With Canon, you'll get the support and encouragement you need to grow from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.
Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.
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