Direct Recruitment
Marketing Operations Manager | Marketing Agency
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Marketing Transformation & Operations Manager | £60k
Location: London / Hybrid
Role Type: Permanent, Full-Time
We are looking for a Marketing Transformation & Operations Manager to handle the day-to-day coordination of marketing transformation initiatives and the operational running of a global content platform. In this role, you will work closely with the Programme Director to manage activities across multiple workstreams, support international markets, handle platform content, and ensure everything runs efficiently. This is a hands-on position requiring exceptional organisation, close attention to detail, and clear communication skills.
What You’ll Do
- Handle the day-to-day administration of our centralized content platform. This includes uploading and organizing assets, maintaining metadata and taxonomy, running quality checks, and ensuring all material meets compliance and governance standards.
- Act as the main operational contact for international markets using the platform. You will answer user queries, troubleshoot operational issues, and deliver training or onboarding sessions for new users.
- Help coordinate project activities, track actions, and monitor progress against timelines across internal and client workstreams. You will also assist with organizing workshops, meetings, and project reviews, escalating risks when necessary.
- Keep accurate records and reporting to support overall programme governance. You will write and update documentation, user guides, and standard operating procedures, and assist with testing new platform features before rollout.
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What We’re Looking For
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Your very own career expert that helps elevate your application to the next level.
- 3–5 years of experience in project coordination, marketing operations, content operations, or programme support.
- Background working within a marketing, digital, creative, or production environment.
- Practical experience using Digital Asset Management (DAM), Content Management Systems (CMS), or workflow platforms. Strong skills in PowerPoint and Excel are also required.
- Confidence working directly with clients and communicating clearly with global teams across different regions.
- Highly organized with the ability to manage multiple priorities at once. You should have a proactive mindset, strong problem-solving skills, and a genuine interest in marketing transformation, digital content tech, and automation.
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