Rigby's
Marketing & Sales Assistant
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Be Part of a Family Business That's Growing
Rigby's is one of London and the Home Counties leading specialists in luxury fireplaces, stoves, awnings and outdoor living products. As a well-established family business with a reputation built over decades, we're investing in our digital presence and customer experience—and we're looking for an enthusiastic Marketing & Sales Assistant to help drive the next stage of our growth.
This is a varied and exciting role that combines creativity, digital marketing, sales support and administration. No two days are the same.
If you're passionate about marketing and enjoy creating engaging content, have an eye for detail and want to make a genuine impact within a growing business, we'd love to hear from you.
The Role
As our Marketing & Sales Assistant, you will play a key role in promoting the Rigby's brand, generating enquiries and supporting sales across both our showroom and online channels.
Key Responsibilities
Marketing & Social Media
- Plan and manage social media campaigns across Instagram, Facebook, LinkedIn, TikTok and Pinterest.
- Create engaging photography, video content, graphics and promotional posts.
- Grow Rigby's online audience and increase customer engagement.
- Monitor social media performance and identify new opportunities for growth.
- Assist with email marketing campaigns and promotional offers.
- Help produce blogs, website content and digital advertising campaigns.
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Ecommerce & Website Management
- Manage and update the Rigby's ecommerce website.
- Add new products, optimise product listings and improve customer experience.
- Monitor website performance and recommend improvements.
- Support SEO activities to increase online visibility.
- Help generate online enquiries and sales through digital marketing initiatives.
Sales Support
- Respond to customer enquiries.
- Follow up quotations and generate new sales opportunities.
- Assist with showroom sales when required.
- Help maintain excellent customer service throughout the sales journey.
Administration
- General office administration.
- Updating customer records and databases.
- Assisting with marketing reports and sales administration.
- Supporting the wider team with day-to-day business activities.
About You
We're looking for someone who is motivated, organised and eager to learn.
You'll ideally have:
- Excellent written and verbal communication skills.
- A creative mindset with an eye for design.
- Experience using social media professionally.
- Confidence using Canva or similar design software.
- Basic photography and video editing skills.
- Good knowledge of Microsoft Office / G-Suite
- Strong organisational skills and attention to detail.
- A positive, proactive attitude.
- The ability to work independently and as part of a team.
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Desirable Skills
- Experience managing Shopify, WordPress or other ecommerce platforms.
- Knowledge of SEO and Google Analytics.
- Experience with Meta Ads and Google Ads.
- Email marketing experience (Brevo, Mailchimp or similar).
- Basic understanding of AI tools such as ChatGPT and Claude for content creation.
- Experience creating short-form video content and Reels.
What We Offer
- Opportunity to shape the marketing direction of a respected, growing brand.
- A varied role with real responsibility from day one.
- Friendly and supportive family business environment.
- Ongoing training and career development.
- Company pension.
This Role Would Suit Someone Who...
- Wants to build a career in marketing, ecommerce and sales.
- Loves social media and creating engaging content.
- Enjoys seeing their ideas generate real business results.
- Is ambitious, organised and eager to learn.
- Wants to be part of a close-knit team where their work genuinely makes a difference.
Apply Now
If you're looking for a role where you can develop your marketing skills, help grow a well-established brand and become an important part of a successful family business, we'd love to hear from you.
Please send your CV together with a covering letter explaining why you'd be a great fit for the Rigby's team.
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