St. James’s Place
Marketing Support Coordinator
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With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.
At a glance:
- Location: Cirencester Office
- Workplace Type: Hybrid
- Employment Type: Permanent
- Seniority: Entry Level
About The Role
Are you passionate about marketing and keen to make a real impact within a leading financial services organisation? As a Marketing Support Coordinator supporting the St. James’s Place Partnership, you’ll play a pivotal role in delivering quality marketing solutions and ensuring all communications uphold our brand standards. This is a fantastic opportunity to join a dynamic team, where your ideas and expertise will help shape the marketing approach for our Partners and stakeholders.
What You’ll Be Doing
- Reviewing and developing marketing initiatives to support the Partnership, including advertising, editorials, promotional literature, social media, and websites.
- Assessing and critiquing marketing requests, ensuring clarity and compliance with internal and regulatory guidelines.
- Editing Partner websites using the appropriate content management systems and supporting the use of marketing applications for self-serve.
- Liaising with internal stakeholders and specialist marketing functions to secure technical and compliance approvals.
- Managing multiple cases efficiently, keeping Partners and stakeholders updated throughout the process.
- Maintaining accurate audit trails for all requests using the case management system.
- Advising on the most effective marketing approaches to maximise impact and effectiveness.
- Responding to Partner enquiries via mailbox and support helpline, delivering excellent customer service.
- Staying informed of SJP news, corporate initiatives, and regulatory changes to ensure all marketing activity is current and compliant.
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Who We’re Looking For
We’re seeking a highly organised and proactive individual with a genuine interest in marketing and a commitment to delivering outstanding service. You’ll be a strong team player, able to communicate clearly and work collaboratively with colleagues and Partners. The ideal candidate will thrive in a fast-paced environment, demonstrating integrity, attention to detail, and a drive for continuous improvement.
Essential Criteria
- Exceptional organisational skills, with the ability to multi-task, prioritise, and meet deadlines.
- Have a genuine interest in Marketing and desire to learn.
- Excellent verbal and written communication skills, ensuring clear and effective interactions.
- Strong Microsoft Office and Excel skills to manage and deliver marketing activity.
Desirable Skills
- Good knowledge of marketing channels and experience with content management systems.
What's in it for you?
Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.
In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.
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Our benefits include:
- 28 days' annual leave plus bank holidays, with the option to purchase up to 5 additional days.
- Private Medical Insurance – company-funded cover for you and your immediate family.
- Generous Pension Scheme – a non-contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice.
- Enhanced Parental Leave – up to 26 weeks' full pay to support growing families.
- Protection Benefits – company-funded critical illness cover, income protection, and life assurance.
- EV salary sacrifice scheme through Tusker.
Reasonable Adjustments
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all. If you require reasonable adjustment(s) at any stage, please let us know by emailing us at careers@sjp.co.uk.
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience, please apply, regardless of whether you tick every box.
What's next?
If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.
As a business regulated by the FCA, we advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.
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