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Location: Office based, Swindon
Reports to: Marketing Manager
Role overview
We are looking for a hands-on Marketplace Trading Lead to support the growth of our ecommerce and marketplace channels. This is a practical lead role within a small team. The successful candidate will support our Data & Ecommerce Executive while also being directly involved in product onboarding, pricing checks, marketplace uploads, order processing checks, marketplace advertising and issue resolution. This role would suit someone who is commercially aware, strong with data and Excel, and happy to get involved in the detail.
Key responsibilities
- Manage product onboarding across marketplace channels including eBay, Amazon, B&Q, Tesco, Debenhams etc…
- Review and improve product specifications and marketplace data before upload.
- Maintain accurate product data across all marketplace channels.
- Create and manage pricing files, ensuring products are competitive while protecting margin.
- Check product cost, VAT, delivery costs, marketplace fees and promotional pricing before products go live.
- Monitor order processing and investigate failed, missing or incorrect marketplace orders.
- Identify and resolve marketplace issues including listing errors, feed problems, pricing errors and rejected products.
- Review competitor pricing and product listings to identify opportunities for improvement.
- Support marketplace advertising activity, including sponsored listings, campaign setup, performance checks and reporting.
- Support marketplace trading activity, promotions, seasonal campaigns and product launches.
- Lead and support the Data & Ecommerce Executive with priorities, training and day-to-day work.
- Work closely with Senior Leadership team, Brand Partners, Product, Sales, Finance, IT and Operations to keep ecommerce activity moving.
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Skills, qualifications and experience
- Experience in ecommerce, marketplaces, product data, digital trading or ecommerce operations.
- Marketplace experience across platforms such as eBay, Amazon, B&Q, Tesco, Debenhams or similar would be beneficial.
- Strong Excel skills are essential.
- Confident working with large product files, pricing files and marketplace upload data.
- Able to use Excel to check data, compare pricing, identify errors and calculate margin.
- Experience with formulas such as VLOOKUP and XLOOKUP would be beneficial.
- Strong attention to detail.
- Commercial understanding of pricing, margin, marketplace fees, advertising costs and delivery costs.
- Practical, organised and willing to get involved in day-to-day ecommerce tasks.
- Good problem-solving skills and able to investigate issues properly.
- Confident supporting and guiding another team member.
- Educated to A-level standard / Level 3 equivalent as a minimum.
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Benefits
- 24 days holiday plus bank holidays.
- Staff discounts.
- Pension scheme.
- Training and development opportunities.
- Opportunity to attend relevant industry events, training days and conferences.
- Opportunity to work across well-known garden machinery brands and major online marketplaces.
About Handy
Handy is one of the UK’s largest independent garden machinery wholesale distributors and manufacturers. Founded in 1938, the business supplies specialist dealers, national retailers, garden centres and online retailers from its purpose-built 70,000 sq ft site in Swindon. Handy is the UK-appointed distributor for Greenworks cordless equipment and also owns successful garden machinery brands including Webb Garden Power, The Handy and Q Garden. Still family-owned, Handy combines strong product knowledge, dedicated customer service and over 20,000 spare part lines to support its customers across the garden machinery market.
Find out more: https://handys.co.uk/
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