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Marshall Audi Canterbury Service Technician Apprenticeship
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Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved in all aspects of maintenance and repair, from routine servicing to complex diagnostics and repairs to our customers' vehicles.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Responsibilities
What you'll do at work The Service department is vital to the success of our business. From right first-time fixes to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
- Use of diagnostic equipment to identify vehicle faults
- Testing of parts and systems to ensure correct working
- Following checklists to ensure all critical parts of vehicles are examined
- Carrying out bumper to bumper overview, service, and inspection
- Maintenance of electronic systems including on-board entertainment systems
- Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
- Completion of legible and accurate paperwork for the customers and centres records
- Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products, including traditional, hybrid, and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Requirements
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer service
- Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
What you'll learn
Course contents:
- Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
- Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
- Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
- Obtain diagnostic and repair information.
- Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
- Use a range of diagnostic equipment.
- Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
- Report faults using company procedures and recommend suitable further actions.
- Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in-depth knowledge.
- Test the function of repaired and fitted components.
- Adhere to business processes and complete documentation following workplace procedures.
- Use ICT to create emails, word-process documents and carry out web-based searches.
- Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.
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Training schedule
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
- Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
- Certificate in Automotive Refrigerant Handling
- Brand specific certifications
Essential qualifications
GCSE in:
- English (grade 9 – 4 (A – C))
- Maths (grade 9 – 4 (A – C))
- Science (grade 9 – 4 (A – C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Attention to detail
- Organisation skills
- Problem-solving skills
- Team working
- Initiative
- Patience
Other requirements
- The latest information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions
- As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic.
- English and maths guidance from the government changed on 11th February 2025. This employer wishes to support upskilling in both English and maths by exception and as such the entry grade criteria as advertised still applies.
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Application Process
- The closing date for this vacancy is 30th July, and interviews are expected to be held 6th August. We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.
- Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application.
- After signing in, you’ll apply for this apprenticeship on the company's website.
Benefits
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Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
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On successful completion of the three-year programme, you will receive the following:
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Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
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Certificate in Automotive Refrigerant Handling
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Brand specific certifications
About Canterbury Audi
Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.
Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles.
This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward.
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
Contact
- The contact for this apprenticeship is: INSPIRO LEARNING LIMITED
- The reference code for this apprenticeship is VAC2000040606.
- Closes in 24 days (Thursday 30 July 2026)
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