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Master
Location: Faslane, Helensburgh, G84 8HL
Salary: Competitive salary plus excellent benefits
Schedule: Full-time, permanent, 48 hours per week, 3 weeks on/3 weeks off rotation
Ready to impact a better future?
As a Master in our Marine Scotland team, you’ll take overall responsibility for the safe, efficient, and compliant operation of the vessel. You’ll lead the crew, oversee maritime operations, and ensure the highest standards of safety, environmental protection, and service delivery.
You’ll help deliver essential marine services that support operational requirements while making a positive impact on communities. By leading a skilled crew, maintaining regulatory compliance, and driving a culture of safety and professionalism, you’ll play a vital role in helping us impact a better future.
What you’ll do as a Master
- Take responsibility for the safe navigation, manoeuvring, and mooring of the vessel.
- Ensure towing services are delivered safely, efficiently, and in line with operational requirements.
- Lead, manage, and develop crew members, including training, performance development reviews, and people management responsibilities.
- Maintain compliance with Flag State, Class, Standards of Training, Certification and Watchkeeping (STCW95), International Convention for the Prevention of Pollution from Ships (MARPOL), and International Regulations for Preventing Collisions at Sea (COLREGs) requirements.
- Oversee vessel maintenance, administration, planned maintenance programmes, and defect reporting processes.
- Build strong relationships with customers, management teams, and operational stakeholders while ensuring all company policies and procedures are effectively communicated and implemented.
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Does this sound like you?
- Qualifications held must be in line with relevant MHR 202.9 Port Certification Matrices.
- Ability to obtain Security Check (SC) security clearance.
- Strong leadership and people management skills.
- Experience managing vessel operations within a maritime environment.
- Excellent communication and stakeholder management abilities.
What we offer
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
Vetting and checks:
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, you will need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.
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Let’s impact a better future, together.
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
- Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
- Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.defencejobs
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