Lookers Motor Group Limited
Master Technician
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Master Technician
Master Vehicle Technician / Mechanic – Battersea Volkswagen
Location: Battersea Volkswagen Contract: Full-Time, Permanent Salary: OTE up to £55,480 (uncapped); £46,000 basic (plus £3,000 productivity & Time Saved Bonus) Hours: 40 hours (Mon-Fri 8:00am–6:00pm, with Saturday rota coverage)
About Lookers & Charles Hurst
We are one of the top three automotive retailers in the UK, serving 32 manufacturer brands across over 150 dealerships in the UK and Ireland. From new and used vehicles to aftersales services, we’re driven by exceptional care for our customers—and our people.
Our commitment to investment in your future, health, and wellbeing** means we offer one of the leading compensation and benefits packages in the industry. We support career growth, professional development, training opportunities (including manufacturer-accredited schemes and Hybrid & Electric vehicle courses), and a work environment that empowers success—while maintaining a family culture where everyone can thrive.
The Role
As a Master Vehicle Technician / Mechanic, you’ll play a vital role in our high-performing workshop at Battersea Volkswagen. Reporting to the Aftersales Manager, you’ll work alongside technical teams—including apprentices—to deliver best-in-class vehicle services with cutting-edge diagnostics, road tests, and repairs, all while maintaining the highest standards of customer service.
This is an opportunity to grow your career, lead teams, and make a lasting impact in gated vehicle care—whether supporting entry-level technicians or taking the lead on complex issues.
Ideal for: Qualified Vehicle Technicians or experienced Mechanics (dealer groups and independent garages welcome). Previous Volkswagen experience is appreciated but not essential—we’ll provide brand accreditation training.
Responsibilities
-
Diagnosis & Checks:
- Perform vehicle health assessments following manufacturer guidelines, including basic mechanical & electrical diagnosis.
- Identify faults and develop repair solutions to ensure peak performance.
-
Vehicle Maintenance & Repairs:
- Complete services and warrantied repairs per manufacturer standards.
- Authorise and carry out additional repairs with customer approval.
- Conduct road tests to verify fault resolution.
- Maintain spotless customer handover for a faultless experience.
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- Technical Compliance & Documentation:
- Complete all paperwork to highest standards (MOTs, work orders, warranties).
- Adhere to safety protocols and industry regulations.
About You
To succeed in this role, you’ll meet the following criteria:
Technical & Professional Requirements
- Qualified in NVQ Level 3 (Light Vehicle Maintenance & Repair) or equivalent.
- Full, valid UK driving licence (required for role documentation checks).
- Self-motivated, with a learning mindset—ambitious to elevate your master technician career through training opportunities.
- Supportive team player able to mentor junior technicians (e.g., apprentices).
- Strong commitment to safety, customer service, and maintaining factory standards.
Preferred Experience (Not Essential)
- Master Technician Accreditation.
- MOT & EV (electric vehicle) testing experience.
- Brand-specific training (provided for non-Volkswagen candidates).
Personality & Values Alignment
- Proactive problem-solver, even in fast-paced environments.
- Dependable, timely, and consistent in your work ethic.
- Passionate about vehicles and the automotive industry.
Maximise your potential here—qualifications may determine salary progression.
What We Offer
Compensation & Progression
- Competitive starting salaries with progression aligned to your achievements.
- Salary ranges up to OTE £55,480 (uncapped salary increase).
- £3,000 Productivity Bonus and Time Saved Bonus Scheme incentives.
Annual Leave & Family Support
- Generous leave, increasing with tenure (e.g., 25+ days immediately follows).
- Full-paid family leave:
- 6 months paid for maternity/adoption.
- 2 weeks’ pay for paternity.
Health & Wellbeing
- £250 annual eyecare (full glasses/contact lenses).
- Smart Health: 24/7 on-call doctor for check-ups, mental health support.
- Dental insurance covering routine care and emergency treatments.
- Critical illness cover for peace of mind.
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Flexible Financial Wellbeing
- MyView PayNow: Access wages via app-embedded streaming, saving, and spending tools.
- Free will writing services (for future planning).
- Partner life assurance to bring your loved ones into your benefits package.
Lifestyle & Discounts
- Concession-building tool discounts with Techscheme (£300 discount + flexible payments).
- Complementary gym memberships.
- bYond card & vignettes for retail, cinema, dining, and travel discounts.
- Hospitality benfits: Free meals and drinks at select outlets (a small perq for staff).
Development & Recognition
We invest heavily in promoting professional growth through:
- Proprietary manufacturer brand training.
- Electric Vehicle (EV) and Hybrid car expertise programs.
- Management and senior technician progression.
How We Work
Guernsey, Essex & Harlow: Fully based dealerships with team collaboration. On-site community events: Team lunches, training outings, and celebrations for professional milestones.
We’re an equal opportunities employer, offering inclusivity and support so every employee can feel valued and engaged. Likes, sexuality and gender status is irrelevant all we need is passion & commitment.
Terms & Conditions
- All successful candidates will undergo employment verification checks, including:
- Criminal record checks (enhanced lineage).
- Driving record check to confirm valid UK licence.
- Address & reference confirmation.
- Statuses: Commencing upon probation period completion (6 months).
- Our data protection policies cover you from application onward.
To review our privacy notice, visit [website link].
Apply Now
Let’s build a future side-by-side—apply with your CV and cover letter to explore opportunities at your level.
Next steps:
- Email open roles to recruitment team at: recruitment@lookers.com
- Office: [Contact Battersea location details]
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