K Brown Auto Repairs
Master Technician
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Pay: £42,000.00-£50,000.00 per year
Job type: Permanent, Full Time
Hours: Monday to Friday, 8:30am - 5pm
Location: King's Lynn
About Us:
We are a genuine, caring, supportive family business with a strong reputation in the local area and a unique independent garage business model. We are dedicated to offering our customers and their vehicles main dealer service and quality without the hefty price tag. We follow manufacturer-approved servicing, use good quality parts and believe in going the extra mile for our customers. We have a passion for customer care and this and our other company values is what our business was built on.
Our mission statement is "To be the best independent garage in King's Lynn and Hunstanton and the go-to alternative to the main dealer." With 4.9 stars out of 5 on Google and over 600 reviews and an unmatched commitment to vehicle maintenance and customer care, we think we're pretty close to achieving this. But we could be even closer with your help!
Why We're An Amazing Place To Work
- We don't work weekends!
- Two-generational family business with a focus on staff happiness and fulfilment
- Seasonal events and team-building activities (a firm favourite was our trip to London taking on the Crystal Maze challenge and racing at the F1 Arcade - still trying to top it!)
- Quarterly treats (snack carts, fish and chips, pizza lunch...we know food is the way to our technician's hearts!)
- 24/7 free access to our Employee Assistance Programme for support, wellbeing and positive mental health
- Work with 23 other really cool, fun, friendly people
- Company shuts completely for Christmas to enjoy time with family and friends
- Use of hundreds of discounts through Bright Exchange
- Workshop discounts that extend to family
- Continuous training and development
- Flexible working available for the right candidate
PLUS: we actually help local people take care of their vehicles and often get to feel like heroes when we get it right (which we almost always do and it feels soooo good!). As they say, not all heroes wear capes.
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The Nitty Gritty:
We are based in Hunstanton town centre and King's Lynn on the Hardwick Industrial Estate. You will be working in our King's Lynn workshop. It's spacious and equipped with all the technology and tools you need to ace your job. There's a staffroom, shops on your doorstep (if you forget your lunch!) and a genuinely supportive team of mechanics to work alongside. The admin team is pretty cool too.
Our working hours are 8.30am to 5pm - Monday to Friday.
(we also dish out generous Christmas bonuses too!)
You'll fit seamlessly into our 6 person workshop team. We're a tight-knit, diverse team with people ranging in age from 16 to 55.
Want to know more about us?
Head to our website www.kbrownautoskingslynn.co.uk/careers. There's lots of information on there.
Check us out on Facebook and Instagram (both @kbrownautorepairs) to see what we get up to.
Anything else, just ask! We're a friendly bunch :)
Is this the GREATEST Master Tech job in the world?!
Probably...definitely in King's Lynn :P
And here's why:
We're a pretty unique independent because we sit in a league of our own. I know what you're thinking, but hear us out...
We can't possibly be the main dealer and, we don't want to be. But we're not your average independent garage either. We are a hybrid - an independent garage for people that want main dealer servicing, but don't want to pay the extortionate prices.
We have an incredibly skilled technician at King's Lynn who is managing the diagnostics across both of our garages. He is also our Company Manager and responsible for a lotttt of other things.
What we need is another top tech to help take on some of the fancy diagnostic work coming out of our ears (!) and support the team in the workshop to tackle the fun, big jobs.
The perfect candidate will tick these boxes:
- You'll have an obsession with problem solving. You'll love a challenge and the satisfaction of finding a fault
- You'll have at least 7 years experience in a workshop
- You'll be fully qualified and have excellent diagnostic skills
- You'll have a genuine commitment to delivering first class customer service
- You'll possess good communication skills with the ability to explain the technical stuff to colleagues and customers in a way that makes sense (remember, we don't have your brain!)
- You'll be passionate about perfection. Finding the fault first time, every time will be your motto.
- You'll share our care for customers and unwavering devotion to being the best we can be.
- You'll be reliable, hard-working and a team player. We get a buzz when we have to work together to get a tricky job done - it's a bit of an Avenger's vibe.
- You'll have read this job description and thought "Wow, this sounds like the job for me!"
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Tools you'll be using:
- Thinktool Euro Max
- Autologic (as close to dealer level that you will get in the aftermarket!)
- VCDS
- Vacuum/pressure testers
- Smoke machines
- PicoScope
Your typical day will involve:
- fault-finding
- supporting less-experienced team members
- reporting to the Company Manager throughout the day
- taking direction from the Workshop Manager
- looking after your workspace and helping to keep the workshop tidy
- sharing your technical knowledge with the service team to aid with quoting
- following health and safety procedures
- and being a hero and wearing a metaphorical cape on occasion.
We work on all makes and models of vehicle and take on all sorts of jobs. Everyday is different so you'll never be bored!
Sound like a bit of you?
Blow us away by sending us your CV and a cover letter telling us why you want to join the K Brown Auto Repairs family. Please make sure these are up-to-date so we can see how amazing you are. We love to see something different; a voice-note or a video telling us about yourself and why we should consider you would definitely make you stand out. We look forward to hearing from you :)
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