Pembrook Resourcing
Master Technician / Workshop Controller
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The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Salary: £55,000–£60,000 Basic
Hours: Monday–Friday
Fleet Size: Approximately 70 Vehicles
Location: Swanmore
Role Overview
We are seeking a highly skilled and experienced Master Technician / Workshop Controller to take responsibility for the maintenance, repair, compliance, and operational readiness of a fleet of approximately 70 vehicles. This is a hands-on leadership role combining advanced diagnostic expertise with workshop management responsibilities.
The successful candidate will oversee all workshop activities, ensure maximum vehicle availability, maintain compliance standards, and lead the day-to-day operation of the fleet maintenance function.
Key Responsibilities
Workshop Management
- Manage the daily operation of the workshop and fleet maintenance programme.
- Plan, schedule, and prioritise all servicing, repairs, inspections, and MOT preparation.
- Allocate work effectively to technicians and monitor progress.
- Ensure all repairs are completed safely, efficiently, and to manufacturer standards.
- Minimise vehicle downtime and maximise fleet availability.
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Master Technician Duties
- Diagnose and rectify complex mechanical, electrical, and diagnostic faults.
- Provide technical support and guidance to workshop staff.
- Conduct final quality-control inspections on completed work.
- Stay current with vehicle technology, manufacturer updates, and industry best practice.
- Undertake advanced fault-finding across a mixed vehicle fleet.
Leadership & Team Development
- Lead, mentor, and develop workshop personnel.
- Conduct performance reviews and identify training requirements.
- Promote a culture of accountability, safety, and continuous improvement.
- Support recruitment and onboarding of technical staff when required.
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Candidate Requirements
Essential
- Qualified Master Technician, Senior Technician, Workshop Controller, or Fleet Engineering Supervisor.
- Level 3 NVQ, City & Guilds, or equivalent qualification in Vehicle Maintenance and Repair.
- Extensive experience in diagnostics, fault-finding, and vehicle repair.
- Strong workshop management and leadership experience.
- Excellent planning, organisational, and communication skills.
- Experience managing fleet maintenance operations.
- Full UK Driving Licence.
Key Performance Indicators (KPIs)
Benefits
- £55,000–£60,000 Basic Salary
- Monday–Friday Working Pattern
- Company Pension
- Training & Professional Development
- Modern Workshop Facilities
- Career Progression Opportunities
- Company Vehicle (where applicable)
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