Arsenal Football Club
Matchday IT Support Assistant (Casual)
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Matchday IT Support Assistant (Casual)
Matchday IT Support Assistant - Casual
About the Role
We are seeking a Matchday IT Support Assistant (casual) to deliver responsive first-line technical support, ensuring all hardware, software, and network issues are resolved efficiently. You will also set up, configure, and install new equipment, maintain accurate asset records, and support during both executing match days and occasional out-of-hours activities.
This opportunity allows you to contribute to smooth IT operations and provide professional, reliable, and proactive technical support during high-pressure matchdays.
Our Club
As one of the most famous clubs in world football, Arsenal FC blends a legendary history with passion for our community. Beyond excellence on the pitch, we create diverse career paths for all. Our values guide us:
- Courageous in pursuit of progress
- Championing our community and each other
- Doing what’s right—even when no one watches
Learn more about what makes "Our Gunners" proud to be part of this winning team.
Your Commitment to Safeguarding
All candidates must complete a DBS check (basic, standard, or enhanced) without conditions to commence employment. Depending on the role’s responsibility level, we will determine the appropriate check.
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Your Responsibilities
- Proactive Technical Support:
- Provide responsive first-line assistance and troubleshoot hardware, software, and network connectivity issues efficiently.
- Equipment Setup & Deployment:
- Install, configure, and deploy new computers, workstations, and cabling to required technical standards.
- Asset Management:
- Support equipment audits, tracking, and upkeep of user assets, ensuring accurate, up-to-date records.
- Operational Support:
- Assist with ad hoc events, hardware rollouts, and desk moves, including out-of-hours support when required.
- Matchday Delivery:
- Maintain matchday IPTV systems and digital signage, performing screen checks, validating content, and troubleshooting display issues.
What We Are Looking For
- Tech Enthusiast: A genuine passion for technology and desire to learn/grow within the field.
- Foundational IT Knowledge: Understanding of computer hardware, software, and networking principles.
- Analytical Problem-Solver: Strong troubleshooting skills for technical issues.
- Customer-Focused Commonicator: Ability to communicate clearly, professionally, and deliver excellent customer service.
- Flexible Availability: Prepared to support match days, events, and critical out-of-hours needs.
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Arsenal for Everyone
We commit to equality, diversity, and inclusion, where everyone in our Arsenal family feels they belong. Our ambition on and off the pitch thrives from diverse backgrounds, skills, and experience.
As a Disability Confident Leader, we actively welcome applicants with disabilities or long-term health conditions. If you need disability-related adjustments during recruitment, please state this in your application.
If you qualify as a “disabled person” (as defined by the Equality Act 2010), you may apply through our Disability Confident Scheme—indicate this within your application.
📅 Application Closing Date: Friday 10th July 2026 ⚠️ Note: Applications may close early if demand is high—submit promptly.
Updates on status will be via email (please check spam/junk folders for notifications). Good luck!
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