Qvest Global
Matchday Operations Engineer (m/f/d)
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Matchday Operations Engineer Role
Qvest’s subsidiary Qspaces is building and operating a modern cloud-based live sports production platform for a major international sports broadcaster in London. We are seeking highly capable Matchday Operations Engineers (rotational assignment) to support live production operations during Premier League matchdays and other live event windows.
About the Role
This hybrid role merges live broadcast operations with cloud/media platform expertise. You will:
- Work alongside a distributed remote cloud/platform engineering team while bringing hands-on broadcast craft experience.
- Provide the field-presence operational layer connecting production, remote DevOps, vendors, and stakeholders.
- Perform operational fault finding, incident coordinator, workflow troubleshooting, and escalation management.
This is not a classical NOC or helpdesk role. Engineers will act as a critical bridge for live event reliability.
Key Responsibilities
- Provide onsite operational support during Premier League matchdays and live production windows in London.
- Maintain physical presence at the customer location during critical windows using a rotation-based model.
- Diagnose and troubleshoot incidents at the live site, escalating critical issues as required.
- Collaborate with remote Qspaces DevOps and operations teams.
- Support vendor escalation and coordination during live events.
- Monitor operational health via Dataminer and observability platforms (e.g., Grafana).
- Host war-room bridge discussions for P1 incidents.
- Run pre-match and pre-broadcast readiness checks.
- Coordinate with customer teams onsite for seamless operational flow.
- Proactively identify operational risks and escalate accordingly.
- Contribute to runbooks, post-incident reviews, and matchday emergency playbooks.
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Operational Environment
The platform integrates:
- Media Workflow/Orchestration (Dataminer, Qibb, Viz Mosart, Xytech)
- Cloud/Infrastructure (AWS, Kubernetes, hybrid cloud)
- Broadcast Systems (live production, media asset workflows, IP video distribution)
- Observability (Grafana, custom alerting tooling)
Candidates need familiarity with complex, multi-vendor systems—deep expertise in all platforms is rare, but pragmatic troubleshooting is critical.
Requirements
Strongly Preferred
✅ Broadcast experience in live sports or production environments ✅ Familiarity with IP/video workflows (SMPTE 2022, ST 2110) ✅ Operational experience with at least one of:
- Viz Mosart/EVS (XT/XS-VIA/LSM-VIA/MultiReview)
- Adobe Premiere + MAM (e.g., Mimir)
- Technical embargo/playout systems (e.g., Saga/NRCS or Makalu) ✅ Cloud or hybrid media operations (e.g., AWS, containerized environments) ✅ Experience in escalation management under live operational pressure ✅ Working in multi-vendor broadcast environments
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Additional Value
🔹 Media workflow orchestration 🔹 Monitoring/observability (Grafana, Datadog, etc.) 🔹 Remote operational coordination 🔹 Jira/ATS ticketing platform 🔹 DevOps-aware operational workflows (CI/CD)
Soft Skills
💎 Cool under pressure, able to diagnose issues rapidly 💎 Structuredthinker with excellent communication skills 💎 Disciplined self-starter with rotational Sydney/London coverage
Daily Model
- Freelance engineers use a rotational onsite/remote coverage model:
- Default hybrid hybrid — London/remote
- Physical onsite rotation during matches/events
- Close collaboration with pan-region teams (Germany, APAC)
Compensation & Culture
✧ Proven experience meets competitive rate/day ✧ Opportunities for professional development via Qvest’s training programmes ✧ Modern flexible, hybrid work policies:
- Flexible/remote schedule
- Mainstream benefits ✧ Behaviours: Open, cross-cultural collaboration
Next Steps
Interested? Apply directly via LinkedIn—include your updated CV.
Per questions:
- FAQ: [Qvest Jobs Page](placeholder link)
- Inquiries: jobs@qvest.com
- Talent and Recruiter: DTTeting@Qvest.com
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