Norwich City Football Club
Matchday Retail Sales Assistant
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An exciting opportunity has arisen for an enthusiastic candidate to join the Retail department, at Norwich City Football Club in a role of Matchday Retail Sales Assistant.
This is an excellent role for someone who is customer service driven, approachable and friendly. You will need the drive to want to be the best you can be, delivering a first-class customer service experience to our fans & ensure their journey in store is a smooth one. You will be a helpful, confident team player, with the ability to adapt to a busy environment. The ideal candidate will have an engaging personality and the ability to develop product and club knowledge during the role.
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Key tasks/responsibilities include, but are not limited to:
- Excellent customer service
- Fan engagement
- Shirt personalisation
- Store replenishment
- Delivery procedures
- Till service
- Programme selling
- Matchday lottery sales
- Use of interactive equipment in store
Don’t miss out on this fantastic opportunity to join the Canaries, click ‘Apply’ now to become our Matchday Retail Sales Assistant!
Closing date: Monday, 20 July 2026
Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.
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Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure.
In line with Keeping Children Safe in Education (2024) guidance, we may conduct online searches as part of our due diligence processes on shortlisted candidates.
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