Chelsea Football Club
Matchday Safety Coordinator
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Matchday Safety Coordinator
Department: Matchday Safety
Division: Operations
Reporting To: Head of Match Day Safety
Contract: Permanent - Full Time (40 hours per week, any 5 of 7 days including matchdays as required.)
Job Function:
To assist and support key aspects of the match day safety operation, specifically all administrative duties and support, including the day to day communication with our Stewards workforce, as required.
Closing Date: 6th August
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
Main Responsibilities:
- Assist the management the stewards email inbox.
- Book and arrange Stewards cover for each fixture at Kingsmeadow Stadium & Stamford Bridge via the PARiM App.
- Assist with the preparation Match Day Safety paperwork for each fixture.
- Collate all Match Day Safety paperwork after each fixture and file it away efficiently and effectively.
- To assist with Stewards Payroll each month in line with payroll cut off deadline.
- The calculation and submission of the Stewards Bonus to Payroll.
- To assist with any Customer/Steward complaints in line with the correct business protocol.
- To assist with the arranging of Stewards Training and bookings with the Learning & Development Team.
- To assist with Match Day Accreditation process for all of the Match Day Safety Team.
- To raise Purchase Orders for the department.
- Administrative support including managing and maintaining team database; Scheduling System and Stewards Clock-In System (TDS).
- Supporting the recruitment and selection of Stewards with the HR/Talent Acquisition Team.
- Supporting Steward Communications from the HR Team via email or links to documentation.
- Audit and maintaining department equipment stock and uniforms.
- To perform any other reasonable ad-hoc duties to help the performance of the Match Day Safety Department function efficiently.
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Measures of Performance:
- Excellent timekeeping and attendance.
- Excellent communication skills especially with operational departments, the Human Resources Department and our Safety Stewards workforce.
- Excellent interpersonal skills with a focus on being a team player.
- Attention to detail with excellent organisation and administrative skills.
- Ability to work to deadlines and to focus on being efficient.
- Understanding key elements of regulation around areas of work.
Personal Specification:
- Ability to organise, prioritise and meet deadlines.
- Experience of working in a demanding, high pressure, elite sports environment is an advantage.
- Administration experience.
- Sound decision making.
- Good written and verbal skills.
- Ability to work with minimum supervision and within demanding timescales.
- Ability to work under pressure in a demanding practical role.
- Continuous Professional Development will be expected.
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The Employee must always carry out his/her responsibilities with due regard to Chelsea FC policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act. The Employee must act to protect all young people and vulnerable adults that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Lead.
Chelsea Football Club and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups) that are in our care or attending our premises. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
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