York and Scarborough Teaching Hospitals NHS Foundation Trust
Maternity Support Worker - Diabetes in Pregnancy
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An exciting opportunity has arisen for an organised, compassionate and proactive Band 4 Maternity Support Worker to join the Diabetes in Pregnancy service at York and Scarborough Teaching Hospitals NHS Foundation Trust.
This is a varied role supporting women, birthing people and families who access specialist care for pre-existing or gestational diabetes during pregnancy. Working as part of the wider maternity and diabetes multidisciplinary team, you will help support safe, timely and coordinated care across the maternity pathway. Previous experience in healthcare, maternity, outpatient services, administration, audit, governance or service coordination would be beneficial.
This is a cross-site role and will require work between York and Scarborough in line with service needs.
If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.
The role combines clinical support, patient-facing contact, administration, pathway coordination and audit responsibilities. You will support clinics, assist with delegated care activities, maintain accurate records, coordinate appointments and follow-up actions, update trackers and databases, and contribute to audit, data quality, governance and service improvement activity.
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You will play an important part in helping the team monitor referrals, appointments, investigations, outcomes and follow-up requirements, ensuring information is accurate, up to date and escalated appropriately where delays, gaps or concerns are identified. You will also support communication between maternity, diabetes, obstetric, administrative and governance colleagues to promote joined-up care and reliable service delivery.
We are looking for someone who is well organised, detail-focused and confident using digital systems, spreadsheets and patient records. You will have excellent communication skills and be able to engage professionally and sensitively with women, birthing people, families and colleagues. You will understand the importance of confidentiality, accurate documentation, inclusive language and timely escalation.
Most importantly, you will be motivated to support safe, compassionate and person-centred maternity care, while contributing to effective administration, audit and continuous improvement within the Diabetes in Pregnancy service.
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To find out more about what it is like to work for our Trust please visit the following link:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
For further details / informal visits contact:
- Name: Gill Locking
- Job title: Maternity Matron
- Email address: g.locking@nhs.net
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