The Maternity support worker role is a diverse role incorporating elements of clinical care, clerical skills, and housekeeping duties, working collaboratively with the midwives, multi professional teams, service users and their families to provide excellent care. You will be accountable to the midwife on duty, whilst always maintaining the dignity of patients and relatives, respecting their individual needs and wishes, whilst always maintaining a professional and presentable image.

Key Responsibilities:

• Under the supervision of registered health care professionals assist the healthcare team with the provision of clinical care for a defined group of patients
• Ensuring that always you act within your sphere of competence
• Provide care to patients to maintain their personal hygiene and physical comfort ensuring that their privacy and dignity is always maintained. Ensure that patient experience is positive by treating all patients, relatives and colleagues with respect, dignity, and courtesy in accordance with Trust Values
• Recognise patient's needs and changing condition and respond appropriately and effectively
• Maintain a clean and safe environment for patients and ensure follow Trust Policy regarding Infection Control and Prevention
• Record and report information onto patient administration systems in written and electronic format, including assisting generic admin duties to assist the team
• Always promote and demonstrate effective verbal and non-verbal communication with patients, relatives and colleagues recognising the need for tact, consideration and confidentiality

Qualifications

For additional information please see attached Job description

Essential

• Completed care certificate or ability to complete within 3 months of appointment.
• English and Maths qualification GCSE or Functional Skills at Level 1 or internationally recognised equivalent

Desirable

• Level 2 qualification in Health and Social Care/Clinical Health or equivalent relevant experience.
• QCF Level 3 (or equivalent) in care or modules relevant to the area.
• Level 2 English and Maths.

Skills and Knowledge

Essential

• Ability to work as part of a team
• Compassionate towards patient care and demonstrate Trust Values
• Excellent verbal and written communication skills.
• Able to meet the minimum skill set within first twelve months of appointment with support and development where required (list of skills as defined in generic competency framework).

Desirable

• IT skills
• European Computer Driving Licence (ECDL)

Other

• Motivation to meet the patients' needs for self and others.
• Ability to demonstrate confidentiality and trustworthiness.
• A willingness to be flexible and part of a team.
• Ability to juggle many priorities at one time, whilst remaining calm
• Desire to deliver compassionate hands-on care in the hospital environment
• Can demonstrate understanding of and share the Trust values of Working Together for Patients, with Compassion, as One Team, Always Improving
• Experience of working with people in a care home or within a hospital setting

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.

For more information, please see our People and OD Strategy 2026