West of England Mayoral Combined Authority
Mayoral Support Officer
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Mayoral Support Officer
Job Introduction
The West of England Mayoral Combined Authority (MCA) is seeking to appoint a Mayoral Support Officer to join the mayor’s team. Reporting to the Senior Executive Assistant to the Mayor and working closely with the PA team, this role will provide high-quality, confidential diary management, logistical coordination, and administrative support to the Mayor and team.
The postholder will play a pivotal role in ensuring the Mayor is fully prepared for all meetings and engagements, managing a complex and dynamic diary and coordinating logistics with efficiency and professionalism. They will work proactively with colleagues across the MCA to support the smooth, day-to-day running of the Mayor’s office, coordinating travel and events, supporting correspondence, and contributing to continuous improvement of office processes and procedures.
The postholder will bring a proactive, professional attitude, remaining calm under pressure and comfortable acting with appropriate levels of confidentiality and discretion. They will be highly organised, taking a high level of accuracy and attention to detail in their work, and can manage a complex workload efficiently.
What You’ll Be Doing
Diary and Logistics Management
- Manage the Mayor’s diary, ensuring the Mayor is fully prepared for all upcoming meetings, events, and engagements.
- Organise materials for hybrid or in-person meetings.
- Liaise with offices of senior business leaders, local authority partners, government officials, and other key stakeholders to coordinate and confirm diary commitments.
- Make travel and accommodation arrangements for the Mayor, in line with the travel and accommodation policy.
- Book meetings and make appropriate logistical arrangements, including room layout and refreshments.
- Coordinate large-scale meetings, VIP visits, and high-profile engagements.
- Manage venues, guest lists, and liaise with communications colleagues.
Administrative and Correspondence Support
- Provide full administrative support to the Mayor’s office.
- Exercise judgement, initiative, and discretion in sorting urgent and non-urgent communications, including confidential items.
- Ensure all documents and correspondence meet the required professional presentation standards.
- Produce agendas and minutes for meetings.
- Be the first point of contact for visitors and regional partners.
- Liaise with colleagues across the Combined Authority to support timely and accurate responses to Mayoral correspondence.
- Support the development of correspondence templates and process documentation, contributing to continuous improvement.
- Undertake all other duties as requested by the Senior Executive Assistant to the Mayor.
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Relevant Details
If this role is of interest, please apply to share why you’d be a great fit. Additional information is available in the full job description.
For questions about the role or recruitment process, contact Resourcing@westofengland-ca.gov.uk.
About the Company
Working Environment
Our office is a bright, airy space with up-to-date technology, located near Bristol Temple Meads Train Station.
Our Offer
Joining us means getting the chance to make a real difference to the communities of the West of England, while enjoying an outstanding benefits package:
- Annual Leave: 26 days, plus bank holidays (rising to 31 days after 5 continuous years). Optional annual leave purchase scheme to increase leave.
- Paid Leave: 2 days each year for volunteering.
- Pension: Access to the Local Government Pension Scheme (amongst the UK’s most generous pension schemes).
- Work-Life Balance: Flexible, family-friendly, and hybrid working options, with a typical model of 2–3 days in the office per week.
- Transport: Reduced bus fare travel across the West of England.
- Professional Growth: Commitment to continuous learning and development, empowering career progression through training and skill-building opportunities.
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Salary
The salary for this full-time role is £34,434 – £37,280, or pro rata for part-time employment. Salary range is advertised, with new external candidates typically starting at the lower end. Wider ranges and adjustments may apply for exceptional cases during recruitment.
Equality, Diversity, and Inclusion
Good Employment Charter
The West of England MCA is a founder member of the West of England Good Employment Charter and an accredited Living Wage Employer. We are committed to fostering an inclusive environment where all qualified applicants are considered for employment. Applications are welcome from under-represented groups without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or citizenship status.
Fair and Inclusive Recruitment
- Interview Questions: All shortlisted candidates receive interview questions in advance.
- Support under the Equality Act 2010: Follow-up questions are used to explore responses in detail for equality assurance.
Reasonable Adjustments
If you have an accessibility need, disability, or require support adjusting the recruitment process (e.g., alternative application formats), contact Resourcing@westofengland-ca.gov.uk to discuss requirements.
Artificial Intelligence Usage
We encourage authentic personal applications and value your individual voice. While AI tools are recognised as a possible aid, they should supplement—not replace—your personal writing and perspective.
Recruitment Timeline
- Closing Date: Midnight on the specified closing date (note that vacancies may close early or be extended based on application volume).
- Advise on Early Closing: If delayed, we’ll notify via email for active applicants.
Recruitment Agency Note
Civil service roles are not agency-recruited. Unequivocal applications, including unsolicited CVs via agencies, will be treated as unsolicited materials with no fee obligations.
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